Credit Advice » Fraud and Identity Theft » Fraud Alert » How to Add a Telephone Number to a Fraud Alert

How to Add a Telephone Number to a Fraud Alert

Dear Experian,

How do I add a telephone number to an extended credit alert?


Dear LKK,

An extended security alert, also called a victim statement, asks creditors to call you before granting credit in your name. The alert remains on your credit report for 7 years. Today, when an extended alert is requested, the fraud victim is automatically asked to provide two telephone numbers to include in with the alert.

To add or update the telephone number, first request a copy of your personal credit report. You can do so free once every 12 months at Review your report to verify all of the information is correct and that the alert is still appearing.

Your report will include a toll-free telephone number and mailing address to contact Experian. Follow the contact instructions to notify Experian of a telephone number change or to add a number.

When you submit your request by mail, be sure to provide your full name, address, Social Security number, date of birth and any previous addresses used in the last two years. Remember to specifically state the new number you would like added, and if applicable, the number to be deleted.

In addition, include two proofs of your address. One must be government issued, such as a copy of your driver’s license, state or military identification card. The second can be a copy of a utility bill, an insurance statement, bank statement or other official document showing both your name and address.

If you have not yet added an extended alert to your file but feel that you need one, you must also include a copy of your identity theft report from a law enforcement agency. You can find more detailed information about credit fraud protection at Experian’s Fraud Center.

Thanks for asking.
The “Ask Experian” team

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