Tag: patient access

Sweeping changes to healthcare coverage and reimbursement under the One Big Beautiful Bill Act (OBBBA) are set to put pressure on patient access. In the second webinar in Experian Health’s three-part series on OBBBA, industry leaders discussed how front-end accuracy is now the frontline in revenue protection. The discussion covered how automation and artificial intelligence (AI) can help protect patients and revenue as coverage becomes more volatile.

Experian Health’s new denial management survey shows that preventable errors at registration continue to drive denials, making front-end data accuracy and automation essential to reduce rework, protect revenue and submit cleaner claims the first time.

Experian Health’s State of Patient Access 2026 survey shows that timely access to care is the number one priority for patients. This article explains what patient access is, what makes it challenging, and how digital tools can help providers improve accuracy, efficiency and patient satisfaction.

Experian Health’s latest State of Patient Access 2026 survey captures how patients and providers feel patient access has changed over the past year. This article highlights where progress is most visible, along with opportunities for further improvement, such as appointment speed, financial clarity and front-end data accuracy.

When patient eligibility verification is conducted diligently and accurately, providers see improved cash flow, more staff efficiency and less bad debt.

Claim denial rates remain high – and in some cases, they’re rising. Experian Health’s latest Denial Management survey found that over the past 12 months, 25% of healthcare providers reported increased denial rates, while 42% saw no meaningful change.

Learn how Avita Health used Experian Health's Patient Estimates to achieve a 169% increase in point-of-service cash collections and a 47% increase in pre-service collections.

Providers must adopt OBBBA preparation strategies and new technologies to brace for the impact of increased self-pay patients, who account for the highest percentage of bad-debt write-offs, as well as additional administrative and documentation requirements, such as stricter eligibility checks and reporting mandates.

By automating multiple patient registration checks in a single workflow with Patient Access Curator, MetroHealth cut denials by 44%, reduced rework and downstream costs, and gave staff more time to focus on higher-value tasks.