Tag: patient access

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The Patient Perspective: Keeping the Financial Experie...

Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure...

Read More The Patient Perspective: Keeping the Financial Experience Compassionate
Staying one step ahead: How data and analytics can hel...

There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....

Read More Staying one step ahead: How data and analytics can help predict patient responsibility and improve collections
Where’s the data? Realizing your revenue cycle’s true ...

Remember those commercials for the hamburger chain in the mid-1980’s? An elderly lady angrily shouted, “Where’s the beef?” in response to seeing a tiny...

Read More Where’s the data? Realizing your revenue cycle’s true potential
Patient Experience and HIX: An Underexplored Connectio...

Americans who do not currently receive health insurance through their employers or a government program such as Medicaid or Medicare are now required to...

Read More Patient Experience and HIX: An Underexplored Connection