Identity Management

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Success at a glance: improving portal security...

“Precise ID satisfies both your security officer and your groups who are dealing with patient efficiency and happiness.”— Kevin Romero, Director of Clinical Systems,...

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Ditch activation codes and automate portal enrollment ...

For many healthcare consumers, visiting patient portals to check medical records, schedule appointments, renew prescriptions and pay bills is a no-brainer. Accessible from multiple...

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4 tips for launching telehealth services...

With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...

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How to avoid patient misidentification and claims deni...

For many of the 36 million Americans who have registered for unemployment benefits during the coronavirus outbreak, losing their job means losing their health...

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COVID-19 Impacts: patient engagement...

A hundred years ago, the Spanish flu pandemic led to a revolution in public health. Healthcare systems were overhauled, national health surveys were launched,...

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How long will providers be able to tap into CARES unin...

There is no doubt the healthcare industry has taken a financial beating as a result of COVID-19. But there is a glimmer of hope...

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Asking the right questions to protect patient identiti...

They used to be little more than clunky messaging platforms, but today, patient portals are the key to a frictionless digital healthcare experience. Consumers...

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Patient Safety Awareness Week: an opportunity to build...

Any kind of identity mix-up is disturbing, but when it occurs within the healthcare system, the fallout can be severe. At best, misidentifying patients...

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Best practices to future-proof your patient identity p...

It’s amazing to look back at how far medical science and digital technology have come – and how those two worlds are increasingly intertwined....

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