Disputing information

Disputing online is the fastest way to address any concerns you have about the information in your Experian credit report.

If you need assistance with your dispute, you can call us once you have your report in hand. You will need to enter your report number when you call.

Disputing online or by telephone is much better than trying to dispute information by mail. Here are a few concrete issues related to the problems letters cause with providing good service:

• Letters with sloppy handwriting and poor spelling and grammar are hard to read and can make it difficult for Experian to understand exactly what is being disputed, causing the disputes to be entered incorrectly.
• Sometimes letters simply don't explain the problem clearly, even if they are typed and grammatically correct.
• Letters take a long time to mail to us. Then they take more time to open, read and enter into our systems before the dispute can be initiated.

Disputing online is much more efficient and effective. Calling is the next best alternative.

Remember, to dispute information you must first get a copy of your personal credit report directly from Experian. The report includes instructions for disputing information online and a toll-free telephone number for you to call.

Subscribe to RSS feed

Beware of web site "phishing" - web site forgeries steal personal information.

Important facts about the accuracy of your credit report