Do you have a question about consumer credit? You may find an immediate answer by using the search engine. If you can't find what you're looking for, please fill out the form, being as specific as possible.
Please note: The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future column.
Our policies
The information contained in this column if for educational purposes only and is not legal advice.
You should consult your own attorney or seek specific advice from a legal professional regarding
your particular situation.
Please understand that Experian policies change over time. Column responses reflect Experian policy at the time of writing. While maintained for your information, archived responses may not reflect current Experian policy.
Credit Advice
Topics addressed on December 21, 2011:
Inquiry from leasing company cannot be removed
Dear Experian,
A leasing company pulled a credit report on my wife and me without our authorization. How do we have that inquiry removed from our record, and what recourse do we have against the leasing company?
- ALJ
Dear ALJ,
The federal Fair Credit Reporting Act allows credit grantors with a permissible purpose to request a copy of your credit report. The law also requires that your personal credit report list all organizations that have requested it, so the inquiry can’t be removed.
Businesses do not have to have your permission to obtain a credit report if they have a permissible purpose under the FCRA. However, most do notify you in the application form that by signing it, you are giving them permission to review your credit history.
The only exception is when a report is used for employment purposes, in which case written permission must be obtained.
If you jointly applied for a lease, the leasing company had a permissible purpose under federal law to review both your credit report and your wife’s report.
It does not sound as if it applies in this situation, but it is possible that the leasing company sent a “presecreened” lease offer. If so, the inquiries will be “soft,” meaning they will appear only in your personal credit reports and will not be shared with lenders.
If you have had no business dealings with this leasing company, you may want to contact them directly in order to obtain further information about the specific nature of their request.
Thanks for asking.
- The "Ask Experian" team
