Do you have a question about consumer credit? You may find an immediate answer by using the search engine. If you can't find what you're looking for, please fill out the form, being as specific as possible.
Please note: The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future column.
Our policies
The information contained in this column if for educational purposes only and is not legal advice.
You should consult your own attorney or seek specific advice from a legal professional regarding
your particular situation.
Please understand that Experian policies change over time. Column responses reflect Experian policy at the time of writing. While maintained for your information, archived responses may not reflect current Experian policy.
Credit Advice
Topics addressed on September 16, 2009:
Removing negative information from your report
Dear Experian,
How do I get companies to remove negative remarks off my accounts? I also have an account with a zero balance that I paid off, and it's still on my report.
- ALT
Dear ALT,
If the negative information is accurate, it will be deleted automatically seven years from the original delinquency date of the missed payment.
Paid accounts aren’t deleted immediately, either. If the account has a positive history with no late payments, it will remain 10 years from the paid date. Doing so helps your credit history be retaining the positive account history.
The best thing you can do is to catch up on your payments and continue to make them on time until the negative details are removed. It sounds like you are headed in the right direction.
Thanks for asking.
- The "Ask Experian" team
