Simplify prior authorization by enhancing efficiency and patient experience

Transform your process with electronic prior authorizations. Our integrated, online service facilitates prior authorization submission and 100% inquiry automation for authorizations. Users benefit from a touchless inquiry process and a guided, exception-based workflow that auto-fills payer data and flags where manual intervention is required

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Prior authorization solution benefits

Increase efficiency

by initiating more authorizations in less time, avoiding unnecessary work and decreasing reworked claims.

Promptly clear authorizations for service

by proactively identifying authorization status — pending, denied or authorized.

Avoid negative impacts due to rescheduling

by knowing current authorization details — including location and critical to/from dates.

Secure the patient experience and increase revenue cycle predictability

with an integrated and automated prior authorization process.

How we do it

  • Knowledgebase: Access up-to-date prior authorization requirements in real time.
  • Facilitated submissions: Get directed to the correct payer portal based on procedure, removing the guesswork.
  • Inquiries: Automate your prior authorization payer inquiry process. 
  • Exception-based workflow: Utilize dynamic work queues that display status and guide users through the next steps.
  • Post back: Leverage the opportunity to send authorization status, number and validity dates to your HIS/PMS system.
  • Document imaging: Receive images of payer responses to store in your document imaging system.
  • Reconciliation: Compare procedures authorized to those performed to identify variance and enable intervention to prevent denials and appeals.

Fits well into your patient workflow — Notice of Admissions, eCare NEXT® revenue cycle suite and Medical Necessity.

Learn more about prior authorization solutions

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