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The COVID-19 pandemic has U.S. workers and consumers feeling isolated and anxious. Their top concern is physical health—their own and their families’—but they’re also...

June 4, 2020 by Jessica Woods

A core issue that continues to surface during the COVID-19 pandemic is how well companies are managing and maintaining connections with their customers. Once...

May 29, 2020 by Brian Stack

The new on-demand webinar series from Experian Partner Solutions delivers quick and timely information to help companies stay up-to-date on how COVID-19 related fraud...

May 22, 2020 by Jessica Woods

As COVID-19 keeps people at home and away from their enterprises, the number of small business owners who are at risk of closing up...

May 18, 2020 by Jessica Woods

The pace of life for the majority of Americans has dramatically changed as a result of the COVID-19 pandemic, driving more digital consumption, and...

May 13, 2020 by Brian Stack

What’s driving financial wellness for consumers in 2020? Holiday stress in 2019. Even though 2 out of 3 consumers surveyed by Experian, say they save money...

December 13, 2019 by Joe Talbott

The bad news: For the fifth year running, the financial services industry has the lowest trust level of any business category in the U.S....

November 1, 2019 by Jessica Woods

The digital financial services arena is crowded, customers are confounded, and consumer-finance companies have an opportunity to stand out by adding value to the...

October 17, 2019 by Jessica Woods

As customer service continues its rapid shift to digital channels, consumer-finance companies have a powerful opportunity to engage customers and add value to the...

October 2, 2019 by Jessica Woods