Breakout Sessions by Track
Vision 2011 features a comprehensive agenda filled with industry relevant breakout sessions that offer insights that help you navigate the new reality. Our subject matter experts will share knowledge and winning practices to help you overachieve your business goals.
Breakout sessions have been organized into tracks that offer attendees focus on specific topics or areas of focus. This helps registrants easily navigate subjects that are most relevant to their unique needs. Registrants can follow a single track, or customize their own agenda by attending sessions across scheduled tracks.
In all tracks, you’ll hear Experian and client speakers share real-world experiences and will come away with valuable, tangible ideas and solutions on how to realize success.
- Prospecting and Acquisitions – Track 1
- Portfolio Management – Track 2
- Collections and Recovery – Track 3
- Fraud Prevention – Track 4
- Decision Strategies in Action – Track 5
- Small Business and Commercial Lending – Track 6
- Analytics and Insights – Track 7
- Hot Topics – Track 8
Prospecting and Acquisitions
Finding growth within your existing automotive applications — lost-lead analysis (94)
In this session there will be an overview of lost prospecting opportunities, including a methodology for learning more about approved/declined applicants who booked elsewhere. Our focus will be on prospect intelligence across product types. There will also be a case study review of a recent Automotive Prospect Intelligence project that studies client applications and provides insights into lost-lead behavior and performance of applicants who did not book with the client and booked elsewhere.
Beyond prime: prospecting in the near-prime space (5)
As competition for prime customers increases and the population of prime prospects decreases, financial services institutions (FSIs) find themselves continually marketing to the same pool of consumers. This has led to slower portfolio growth for many FSIs, resulting in an interest in the near-prime market. This presentation will explore the near-prime population and provide credit grantors with demographic and credit behavior statistics that support the acquisition of near-prime customers. Time-series data will be included to illustrate missed revenue opportunities that result from not marketing to this population.
Key strategies in segmentation and targeting to acquire the right consumers at the right time (10)
Financial institutions are prospecting again but using the same techniques, and without considering ways to enhance their targeting strategies, they’ll saturate the market — which will mean weak campaign performance and dissatisfaction. Attend this session to learn about ways to bundle different types of prescreen solutions (combining propensity-to-buy data with category-specific segmentation tools) to help you identify your most profitable customers. Get insights as to what type of product to offer and when to make the offer.
Using alternative data sources to make improved decisions (3)
In the past year, Experian has undertaken a number of initiatives to expand the types of information that we can report. This session will describe our efforts and how they have affected our clients. We will describe enhancements within our income suite, the recent RentBureau® acquisition and integration, and more recent data acquisition efforts currently underway.
Obtaining a complete picture of consumers: assessing income and assets (9)
Traditional methods of evaluating consumers are no longer sufficient. Financial institutions are in need of analytics and targeting tools that take into account a comprehensive view of consumers including their income and assets. In this session, we will describe best practices for evaluating ability to pay for originations and marketing, including income and asset estimation, as well as deposit models to tailor direct marketing campaigns to grow deposits.
The CARD Act — one year later. Recent observations and trends that provide considerations for card growth (132)
Over the last year, lenders have been exploring new ways to grow their portfolios, but are hesitant to implement full-scale campaigns due to regulatory interpretation and the formation of the CFPB. This session provides trends and insights into the concerns brought on by continued interpretation of new legislation as well as observed reactions within the industry. Join us to understand what lenders are doing today to realize growth challenges while minimizing risks.
Portfolio risk management fundamentals (11)
In this session, you will learn how to build a world-class portfolio risk management function in the new economy. We will provide insight into some of the key steps in building a strong foundation for portfolio risk. We will also discuss the key processes to put in place and go through an overview of the most predictive elements of risk (attributes/elements, score changes, etc.). There will be a high-level focus on the following key areas: processes, systems and insight/data needed.
Seeing the complete picture of risk within your portfolio by looking inside out (45)
Today your clients’ financial relationships are more complex than ever. The relationship often extends beyond that checking account or home-equity line of credit at your institution. Knowing what your clients are doing in terms of request credits and payment performance beyond your institution is key to managing the risk that you have with those clients. Knowing what is going on in clients’ wallets has helped StellarOne keep its profits secure and its loan losses low. Learn from StellarOne how the bank is taking an internal look at payment and account activity, while at the same time gaining insight into a client’s behavior with externally granted credit to minimize losses within its portfolio.
The power of fresh data (2)
Understand the tangible benefits of fresh bureau data to improve approval rates, to increase response rates and to better manage portfolio risk.
Past is prologue — how learning from the past helps to formulate new strategies in a changing economy (21)
Learn how the use of archives can shortcut your analysis by quickly gaining historical data, revalidating and reaffirming your strategies during a post–economic downturn. You can expect to:
• See both "on and off book" credit quality analysis over time, and see which score cutoffs need revision
• See the trends in portfolio delinquency
• See how archives can "jump-start" and shorten the long learning curve required to quantify behavior
Optimizing account management with limited data (76)
This session will provide a case study for optimized account and credit line management and marketing strategies with limited client data availability.
“Payment stress” — What are the causes, and what can be done to identify and mitigate them? (127)
"Payment stress" can happen to any customer and eventually leads to delinquencies and charge-offs. However, it can be identified in advance. Learn how trended data can help broaden lenders’ abilities to distinguish this behavior. The session will examine and profile specific populations, showing which attributes identify this behavior.
Customer management strategies — The key to success is in your bankcard portfolio (14)
Think of this session as a customer management and retention “how-to” guide. As customer acquisition initiatives increase and competition is heating up, how do you retain your most profitable customers? Learn the actions that signal attrition, and modify your decisions to keep your most prized bankcard customers.
Collections and Recovery
Be the first to know with effective collections monitoring — learn how First Financial Asset Management increased collections $3.5mm while reducing operational costs (119)
First Financial Asset Management, Inc. (FFAM) implemented a Collections monitoring solution as a cost effective, flexible way to monitor more than 1.14 million collection accounts. By integrating this solution into their daily recovery efforts, FFAM was able to increase collections by $3.5 million within two years. The company simultaneously improved its operational costs associated with the collection of these and similar customer accounts. Hear directly from Matt Maloney of FFAM how the company was able to achieve this incredible feat and learn some of the lesser-known tips that can make or break this type of project.
Improve operational efficiencies with next-generation collections technology (16)
Today’s unprecedented consumer debt and escalating unemployment are pushing case volumes higher, making accounts more difficult to collect and increasing call times. Rapidly changing customer behaviors and increased collections workloads are straining client infrastructure and resources. However, a renaissance of innovation and technology is emerging as many organizations shift their attention and resources to their collections departments and inspire practical creativity from software, analytic and data vendors. The result is nothing less than a technology shift in the collections workflow software industry away from legacy systems to modern, next-generation offerings.
Case study — implementation of data-driven, risk-based collections strategies in a Champion/Challenger environment (50)
During 2009 and 2010, Bluestem Brands partnered with Experian’s Decision Analytics group to design and implement a risk-based approach to early-stage collections. By combining Experian’s data, analytics and consultancy services, Bluestem Brands was able to create an environment of testing and learning that will enable the company to continually improve the efficiency of its collections centers.
Collection agency networks — Get them to work for you! (118)
Learn how to create win-win relationships with your collection agency network to further drive their recovery efforts on your behalf. Ensure they have your best interests in mind, while maintaining compliance and driving performance. By utilizing the right hosted collections platform, you can drastically reduce IT constraints that hamper operational excellence. Join Experian's collection team as they share best practices in managing outside agencies and explore progressive, new strategies.
The face of collections and what it means for 2011 and beyond (129)
As the economic and regulatory landscape changes, collections and debt buying is changing as well. Being prepared will help your collection efforts to be more effective. Brandon Black, CEO of one of the world's largest debt buyers (Encore Capital) will provide a state of the industry, as well as a forecast of what to expect in 2011 and beyond.
Innovation in recovery modeling — Improve collections with the latest in segmentation modeling and analytics (116)
In today's economy, optimizing resources to maximize the dollars collected is imperative. Whether it is a very large financial institution or a small company acquiring distressed debt portfolios, the interest in minimizing costs within debt-collections operations has never been stronger. In this session, you will learn about key innovations in recovery modeling and how blended collection models represent the most comprehensive way to generically segment and prioritize collection portfolios. You will also learn about how combining the newest credit attributes can lead to more precise segmentation, allowing an unprecedented level of segmentation. You’ll even see real client examples of how this technology is improving efforts to collect on past-due accounts
Member collections: the good, the bad and the ugly (63)
Members are the lifeblood of any credit union. Sometimes, though, they go bad, they don’t meet loan obligations, and the collection process has to start. Are you prepared to make sure that those members who have stumbled (but have been good historically) are treated differently than those who maybe should have never gotten membership into your credit union?
Learn how by applying a concise and consistent approach to collections whereby you can segment your member base and make sure that you are handling each member in the manner your organization would want. Ensure that fallen members understand you are working with them. Likewise, ensure that the more delinquent (and malignant) members do not create any undue losses for the credit union.
Optimizing collections in the 21st century — leveraging advanced analytics for contact channel effectiveness (117)
With tough economic conditions forecasted to persist for several years, companies that can optimize their contact channels and treatment strategies will optimize their collections and recovery efforts. Through the use of internal and external data, micro-segmentation and optimization engines, companies can obtain a 360-degree view of their debtors and more effectively target their collection efforts to be successful. Join Experian's collection strategy consultants as they walk through this new frontier in collection and recovery strategy.
Best practices in e-authentication: cybersecurity policy developments in private and public sectors (108)
Here you will have an opportunity to hear from e-authentication experts in the public and private sectors and to discuss cybersecurity policy developments, the latest technology initiatives being adopted to combat cybersecurity threats and best practices for managing access to electronic information.
First-party fraud: where credit policy and fraud policy collide — true name consumers with truly bad intentions (102)
This session will cover first-party fraud threats, including bust-out schemes, synthetic identity usage and never pays. We will also discuss unique market trends and variances and the predictive analytics effective in each phase of the Customer Life Cycle: prospecting, acquisitions, account management and collections.
State of the union in fraud trends, business drivers, the vendor market, and the directional approaches to authentication and fraud-detection strategies (105)
In this session you will have the opportunity to gain insights from expert industry analysts and discuss with them current business drivers, fraud threats and trends, applicable technologies, and current market conditions' effects on fraud activity.
The future of digital identity — how the emerging paradigm shift will affect your business (107)
Here you will learn about the new models and drivers for change in digital identity. You will also learn about the opportunities and the risks to your business and the key issues you will need to consider when adopting these models.
Practical lessons in fraud prevention — real-world expertise in balancing cost, fraud detection and customer experience (125)
Hear from Experian clients across multiple industries as they discuss current industry threats; approaches to mitigate fraud risks; and best practices in applying cost-effective predictive and customer experiences preserving authentication and fraud-detection measures.
Mobile access and authentication — fraud risks and prevention strategies in this emerging consumer channel (103)
Here you will receive a mobile technology overview as well as current state-of-use and associated risks and risk management based on consumer self-service banking and levels of access. We will also help you to understand technology roadmaps and future states.
The future of knowledge-based authentication (106)
Discuss current best practices in knowledge-based authentication (out-of-wallet questions) and integration of this capability within an overall risk-based approach to authentication in both acquisitions and account management. Discuss current and future-state functionality with respect to process integration, and the incorporation of analytics and scoring, and consumer intelligence.
Authentication, fraud prevention techniques and emerging capabilities in account management (109)
Review current and latest capabilities with respect to managing existing accounts for fraud and high-risk conditions. Session includes discussing common vulnerability in fraud account management, as well as best practice, tools and case studies.
Decision Strategies in Action
Enhance decisioning with optimized strategy trees (77)
This session will provide a case study for the use of optimized strategy trees to create robust account management strategies. This session will showcase the methodology used to define and create optimized trees by leveraging Experian’s world-class optimization technology to help clients determine the optimal account management decisions. We will also discuss the ease of implementing strategy trees and the compatibility they have with virtually any client decisioning system.
Driving improved business performance with an integrated solution to address consumer and commercial acquisitions with enhanced decisioning capabilities (97)
This session will describe how an energy company is planning to realize significant business value by combining commercial and consumer bureau data, credit risk assessment capabilities, identity verification services and customer account linkage functionality to support real-time account originations decisions. You will learn about the key challenges this company was facing that drove its desire to leverage enhanced decision-making capabilities to drive improved business performance.
Optimizing decisions throughout the Customer Life Cycle (27)
Whenever customer decisions need to be made in an environment in which operational, financial or customer constraints apply, optimization can be used to maximize return while adhering to those constraints and requirements. In this session, you will learn how Experian Optimization has been deployed in different environments to successfully address decisioning problems across the Customer Life Cycle.
Utilizing Experian next-generation decision management software to bring customer management to the next level of client experience and value creation (81)
In today's market, investing in the structure and utilization of your customer data to gain a complete view of the customer is an absolute necessity. Decisioning on this integrated customer view is now a measure of success. Learn how decisioning software can empower your organization to put your customer knowledge into action, controlling marketing efforts and more proactively managing risk exposure.
Breaking down the silos — Learn from a panel of experts and credit risk leaders how to adopt a holistic view of the customer (49)
In today’s economic environment, it is crucial to be able to focus on your customers. Critical factors to consider include having the data integrated across the multiple product lines, models and strategies driven by this data, while having the system infrastructure to support it all. Our panelists will discuss their approaches and successes in adopting customer-level integration.
Making better decisions about your customers: exploring new decision management capabilities (80)
In this session you will hear about Experian's innovative decision management and business process software that will help you improve customer decisions across the life cycle through enhanced strategy and performance-monitoring capabilities. Additionally, we will review results and feedback from early adopters of this new technology and how they plan to improve decisions by using data-driven strategies with built-in statistical analysis. These "assisted design" analysis capabilities leverage CART (Classification and Regression Tree) and CHAID (CHi-squared Automatic Integration Detector) techniques, facilitating more targeted, effective results within decisioning systems. Implementing this decision management framework effectively allows clients to better evaluate, implement and continuously monitor the effectiveness of their strategies.
Responding with agility to external factors — a case study of how one company had to quickly redefine its business (46)
This session will describe how one organization was faced with a paramount change to the way it had been doing business for many years. With the government no longer providing certain key data within the industry, this organization needed to look to other means to continue offering refund anticipation loans. We will review how the business took steps to create and implement a solution within a short time frame to take advantage of a significant market opportunity. Experian created a custom model using credit data to simulate the debt indicator information that the government stopped providing this year. The client leveraged Experian’s Decisioning as a ServiceSM environment to quickly gain access to the solution and related benefits.
Decisioning as a ServiceSM — a new way to drive business value at your organization (60)
Decisioning as a ServiceSM is a capability that enables companies to make better decisions across the Customer Life Cycle through the use of data, attributes, predictive analytics and mathematically derived strategies. During this session, you will learn about all aspects of the decisioning process and how you can gain access to these valuable capabilities quickly and efficiently in a hosted or Decisioning as a Service environment. You will hear about telecommunications carriers, financial institutions, energy companies and others that have been able to realize significant returns on investment through their use of Decisioning as a Service, including one company that is realizing an ROI of greater than 5,000 percent. You will also learn how it’s easy to drive business value quickly by using Decisioning as a Service in a phased manner, realizing incremental value each step of the way.
Small Business and Commercial Lending
Maximizing your organization's commercial risk management strategy — an alerts and collections overview (28)
The path to an effective portfolio management strategy is through targeting the right accounts at the right time for critical action. This session will highlight the benefits of using proactive monitoring tools and analytics to accelerate collections activities. The result — cost efficiency, resource savings and increased profits.
Risk-based capital and bank performance management (115)
This session will review why any organization's capital is its most precious financial asset. We will explain the four major elements needed to understand, measure and maximize the risk-adjusted return on its capital. Then we will further discuss how risk-based capital can and should be assigned to major lines of business for risk management, strategic planning and performance measurement purposes.
Utilizing data and analytics to address operational, risk and other challenges in your small-business Customer Life Cycle (37)
Your analytics resource can optimize predictive model performance with a combination of advanced modeling tools and comprehensive business information. Learn how you can have access to the same analytical and information resources that Experian utilizes, with the added boost of customizing information for your business objectives.
Thinking strategically and preparing for the future — the Union Bank case study (85)
As we come out of the hit to our portfolios from the economic conditions, we need to determine whether the actions we took brought us to the point we should have been or if we potentially went too far. While these actions were necessary to protect our financial institutions, will such actions prove to be detrimental in the long run? Learn how a super-regional bank responded to its small-business portfolio performance and is now reviewing the entire life cycle to ensure it is prudent yet responsive to the ever-changing market conditions.
Member business lending — how to grow a sound member business lending portfolio (44)
With positive changes in the marketplace, additional legislation geared to increase member business lending, and more predictive and efficient lending solutions, member business lending groups throughout credit unions are seeing opportunities to grow. So how do you take advantage of these opportunities?
Leaders in member business lending will lead a panel discussion to address what has worked for their credit unions, what has not, and what steps they are taking to build their member business portfolios. Learn the best practices and techniques of these member business lenders, and see what tools and processes they are incorporating to take member business lending to the next level in prospecting, decisioning and monitoring for renewals.
Beyond consumer credit — providing a more comprehensive assessment of small-business owners (36)
This session will examine new technologies that have been developed to uncover fraud, improve risk assessment and optimize commercial collections by providing deeper insights into the entity relationships between companies and their associated principals.
Today’s best practices in portfolio management strategy and implementation (61)
Your portfolio is one of your biggest assets and also one of your largest risks. By monitoring your portfolio effectively, you can ensure that losses are minimized and relationships are maximized. However, as your business grows, so does your portfolio, your risk and the complexity of your monitoring needs.
Learn from other institutions what strategies have enabled them to effectively monitor their portfolios and how they are keeping clients close at hand and also extending the relationships with their existing clients. Discover how, even though the number of relationships and accounts and the complexity can increase in your portfolio, your institution can establish a pragmatic and effective approach to monitoring for risk and opportunity.
Unleashing the power of analytics with portfolio benchmarking (29)
Peer benchmarking has emerged as an invaluable tool for optimizing portfolio performance. Learn from industry experts how benchmarking is being used to uncover opportunities that are allowing them to thrive in challenging market conditions.
Rethinking your business lending processes (89)
Last year, we presented a case study about how your institution’s success hinges on your ability to deliver products and services while managing customer relationships. Misaligned business processes, inefficient lending workflows and abundant non-value-added activities are draining resources needed to compete effectively in today's market. In this session, we will take a look at how American State Bank is continuing to build and implement business strategies that focus on improving bad or antiquated processes — starting with the front office to the bank room — with sound business processes that tangibly decrease costs at every stage while improving the quality of service offered to its customers.
The underbanked entrepreneur - reaching revenue and social returns in helping the underbanked become profitable small-business clients (43)
The underbanked entrepreneur is oftentimes mistaken as a subprime credit risk and is not the usual target for most small-business lending campaigns. However, many of these small-business owners have proven themselves and are ready to move beyond the financing channels of friends and family. Discover how these entrepreneurs are potentially the next generation of innovation and growth in your small-business lending portfolio.
Join us as Karen Andres from the Center for Financial Services Innovation (CFSI) and Experian's Mike Horrocks help uncover some of the myths around the underbanked and show how they can be a critical part of your financial portfolio, as well as a valuable asset in the communities you serve. Learn how to see opportunities in the underbanked prospects in your market and how your institution can reach out to them via origination, payment solutions and other banking services. Discover how conventional and nonconventional credit reviews can help make this segment of your market a profitable and growing portion of your portfolio.
Laser focus on project success (69)
How do you replace platforms for small-business, commercial and consumer origination as well as exception tracking inside of eight months? You do it through a committed project team with a laser focus on success.
Learn how Greensboro, North Carolina-based NewBridge Bank replaced the majority of the bank’s systems by partnering with Experian’s Baker Hill® project team. Partnership, commitment, dedication and sheer hard work by all project team members brought about an on-time delivery in the midst of major change inside the bank, which included replacement of its core processing system.
How can stress affect your commercial portfolio's health? (48)
Stress can have an impact on even the healthiest of commercial portfolios. We will review current trends and methodologies in stress-testing a commercial portfolio. You will also learn from peers about their regulatory examinations and discover new best practices. Lastly, this session will have a demonstration and analysis of available methodologies in Experian’s Decision Analytics solutions group.
Unlock growth — looking at small-business data in new and profitable ways (38)
As we move out of the recession and focus on growth initiatives, finding new ways of doing business is critical. In this session, we will discuss how viewing credit and noncredit data in new ways, and incorporating it into current strategies, can support profitable growth across the small-business Customer Life Cycle.
Factors to consider when transitioning or changing scorecards (87)
Hear from industry experts who have changed the generic scorecards they use for originating small-business loans. Learn about the obstacles and cultural challenges they faced as well as the overall adoption strategies they employed.
How to increase your small-business and retail lending performance by implementing AppLink for Baker Hill® Bank2Business® and Baker Hill® Bank2Consumer® (64)
This session will feature a case study on the success to the lending process and performance that Superior Bank received after implementing AppLink for Baker Hill® Bank2Business® and Baker Hill® Bank2Consumer®
Analytics and Insights
Score migration patterns (73)
Throughout the economic downturn, much scrutiny has been placed on decision criteria such as scores and score cutoffs. Lenders have been tasked with the responsibility to better understand the impact the economic downturn has had on scorecard performance. Frequent questions have arisen including:
• What are the overall trends of consumer score migration?
• What are the characteristics of a score migrator?
• What are the implications of score migration?
• Can score migration be predicted?
This session will explore answers to these questions based on a research study conducted by Experian and Oliver Wyman which evaluated score migration patterns over the last five years.
Predictive attributes — how to choose the right ones (78)
This session will discuss the predictive power of Premier AttributesSM over other attribute offerings that allowed a lender to use these attributes as a primary source of credit data across the country. In addition, the session will discuss the attributes at a ZIP® level with the increased accuracy and predictive power over the existing set. We will present results of the analysis, which compares the two sets of attributes.
Basel II lessons learned — a modeling case study and implications for Basel III (75)
This session will present a case study for Basel II that explores the development of Scotiabank’s Loss Given Default (LGD) models. Topics will include how Scotiabank addressed complex modeling approaches, disparate data and data integrity issues in the development of LGD models for its international portfolio. The session will highlight lessons learned, potential financial benefits and ways to reduce costs from Basel II implementations. Included will also be an update on Basel III with focus on changes from Basel II and implications for banks of varying sizes.
Performance forecasting in a new era — future insights to act on today (126)
In this session, there will be an overview of the market and regulatory forces impacting portfolio performance forecasting in today’s credit markets. We will also review considerations for growth planning in this environment.
This session will:
1. Consider the impact of SCAP2 testing, the migration of elevated expectations as it pertains to midsize and smaller financial institutions, and the implications to future growth
2. Discuss the value of economic scenario-based stress-testing and loss forecasting in a prolonged recovery and provide scenario-based analyses to highlight how regional economic factors impact expected portfolio performance
3. Review applicable solutions/methodologies as clients of all sizes consider the impact to their performance forecasting capabilities
How should your credit score perform in the new economy? (4)
Experts from Experian and VantageScore Solutions will discuss insights as to what is currently driving credit scores and the impact on performance from multiple dimensions — accuracy, consistency and stability. Consumer profiling and score accuracy in stressed economic regions will be presented. Strategy, risk and economic benefits associated with highly consistent scores will be discussed. Finally, a resource model for valuing credit score stability will be suggested. The analytical findings will help you fine-tune your risk management strategies to make more informed decisions, reducing loss exposure and improving profitability.
Home equity indicators with new credit data methods for improved mortgage risk analytics (53)
Home values and current total LTV are key determinants of mortgage risk. Area credit data, such as Experian’s Aggregated Credit Statistics (ACS), provides a leading indicator of foreclosure sales, which directly affect house prices. Area data can also better reveal value-distressed neighborhoods. Both of these methods can improve measures of current LTV. For total LTV, credit data such as that in Experian’s Premier credit attributes provides superior measurement of second liens in two respects and is relatively inexpensive; property records are needed only where there are multiple mortgage liens.
Assessing the relationship of credit and protected classes (66)
Eliminating discrimination is one of the many advantages of employing a score-based credit decision. Automated credit decisions can eliminate overt discrimination as well as disparate treatment by providing an objective assessment of risk independent of protected-class status. However, there has been a surge in the examination of the role of credit attributes and scores with respect to adverse impact. This session will explore the relationship of an assortment of credit attributes and protected-class status independent of and controlling for risk. It will also provide empirical findings, contrast the results with current regulatory directives, and assess the implications of using specific types of credit attributes in the development and use of credit scores.
Impact of policy rules on score-based decisions (67)
Policy rules are a critical component of most credit decisions. This session will survey the scope of credit policy rules, which lenders overlay on credit scores to refine decisions, in order to achieve competing objectives. The application of credit is a balancing act and must consider the sometimes competing objectives of business philosophy, operations, legal compliance and risk appetite. Experian credit data will be used to analyze the risk-reward relationship of credit policy rules when overlaid on score-based decisions. The session will provide recommendations as well as list the considerations when implementing credit policy rules.
New insights in consumer and commercial lending through more effectively integrating new data sources using Attribute Toolbox™ (79)
You may feel that you have exhausted the benefits of using credit data and are looking for help in making sense out of the enormous amount of noncredit data (fraud, income, demographic, industry-specific, etc.) that you might be able to leverage. Nonetheless, the ability to effectively integrate this data is typically constrained by a lack of resources. You may compensate for this situation by focusing on more modular “quick hit” technical solutions. This panel discussion will review the practical methods through which some of Experian’s clients have gained insight into their risk management processes by using Attribute Toolbox™ to integrate both noncredit data and credit data in new ways.
So, where are we now? The current state of small business risk (32)
The economic cycle continues to spin. So what is the latest information on how small businesses are faring? Learn about the current state of small-business payment behavior as well as how the financial industry is working with small businesses in light of the current state of the economy. The focus will be on payment behavior, lending policies and other macro-factors driving small business.
The latest U.S. consumer credit trends — risks and opportunities (93)
This session will review the latest US consumer and lending product credit trends. Specifically, the focus will be on the composition of the consumer credit market, indicating areas of concern for lenders, and identifying trends that suggest opportunities for growth and market expansion.
The transformation of consumer financial products and services: an in-depth view of Financial Services Reform (124)
The new reality for financial institutions includes continued regulatory uncertainty as the industry works to manage new rules and regulations required by the Credit CARD Act, the Dodd-Frank Act, and the upcoming GSE reform act. This session will provide a detailed overview of legislative and legal perspectives, combined with real-world solutions for addressing them through improved best practices.
Introductory/Intermediate – this session is 90 minutes
Breaking news on strategic default (71)
We will provide an update from last year’s strategic default study and incorporate key metrics such as loan-to-value (LTV), lien position and Home Price Index to better understand how these key variables impact the risk of strategic default. Answer the common yet unanswered question, “What is the LTV ‘sweet spot’ that would make it worth a consumer’s time to strategically default?” Also address what has happened to strategic defaulters from last year with regard to the other products they hold (i.e., the impact of last year’s strategic-default consumers now on card, auto, etc.). This continues to be a very hot topic with great interest across the industry.
Educating and empowering consumers to better manage their financial lives — new and improved engagement strategies (121)
Individualized credit education and coaching can be a powerful approach in helping consumers better manage their financial lives — especially in today's environment. Panel members will share how their approaches benefit consumers while driving increased customer loyalty, engagement and new business opportunities.
Automotive lending and performance (41)
Session will present an in-depth analysis of how the automotive finance market is changing and how loans perform. Performance metrics will be presented around indicators of loan performance including insight into vehicle history, vehicle type, scores, LTV and other key metrics.
The future of the mortgage industry — a legislative, industry and analytic view (128)
The mortgage industry is undergoing fundamental change in the manner in which mortgages are originated, underwritten and securitized. This session will review key aspects of the Wall Street Reform Act regarding how lenders will respond to the new qualified mortgage rules and how requirements of determining ability to repay will be met. This session will also provide results from complex analytics demonstrating how lenders can still grow and the American dream of home ownership can still be obtained in this economy and political environment. Finally, the session will review current status and implications of GSE reform.
Automotive financial loyalty (34)
This session will focus car purchase loyalty and the role of financing. Attendees will gain insight into whether car buyers are loyal to a particular lender or lending type when it comes to their next car purchase.