ofonseca

Ozzie Fonseca is a Certified Information Privacy Professional (CIPP) who serves as Director of Experian’s Data Breach Resolution Group. Ozzie has been involved in the identity protection arena for nearly a decade, and in his current role has managed thousands of data breach response plans for clients of every size, and for events involving from hundreds to millions of victims. During his tenure, Ozzie has worked with countless privacy and compliance professionals in virtually every industry, and consistently brings to the table his extensive practical experience in handling large scale breach notifications, setting up incident response call centers and in providing best-in-class identity protection and fraud resolution services. Before his involvement in the privacy arena, Ozzie spent most of his career as an educator in the auto insurance, telecom and credit industries responsible for developing training programs across the corporate spectrum. Ozzie holds a Bachelor’s and Master’s degree in Business Administration. He can be contacted at 949.567.3851 or Ozzie.Fonseca@experian.com.

All posts by ofonseca

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Tax time scams: adding to the joy...

More than 1500 tax scams reportedly target consumers and businesses through hundreds of thousands of scam emails; many use phishing to fool anxious taxpayers into visiting a scam website or providing personal and financial data in order to comply with tax filings. Protecting yourself starts by getting smart about...

Read More Tax time scams: adding to the joy
Protecting your business from gift card fraud...

Gift cards are a growing market for businesses and should be treated as valuable sales currency, with the same risks of consumer fraud and internal misconduct that are posed by credit cards. Developing robust safeguards , proper auditing and early detection and reporting of abuse are critical to protecting...

Read More Protecting your business from gift card fraud
Get ready for a new wave of breach notification laws...

For businesses that don’t comply with these new regulations, stiff penalties will be added to the burdensome costs of breaches (and how can you even tabulate costs like the loss of public trust?) The new regulations headed our way in 2011 provide one more reason for businesses to protect...

Read More Get ready for a new wave of breach notification laws
Understanding the risks of chip and PIN credit card ve...

The point of sale chip and PIN payment technology is believed to be a safer form of payment than the common magnetic striped credit card. The new technology uses a card with an embedded microchip that requires the consumer to enter a unique PIN through a reader to make...

Read More Understanding the risks of chip and PIN credit card verification
Protecting your retail business from consumer fraud...

The Holiday Season is one of the busiest times of year for consumer-facing businesses.  While Holiday sales can help improve a bottom line, the increased consumer activity also brings many headaches. One of the biggest headaches is falling victim to fraud schemes from wily consumers hoping to take advantage...

Read More Protecting your retail business from consumer fraud
Identity theft protection insights...

Consumers who are part of a data breach may be more likely to experience identity theft. Learn about sources and consequences of identity theft and the benefits of...

Read More Identity theft protection insights
Mobile smishing attacks are on the rise...

Mobile devices are important tools to efficiently manage a business and to quickly meet the needs of a customer.  Think about the hit in productivity you’d take if you lost your smart phone or PDA.  Several weeks ago I wrote about the importance of implementing a wireless data policy...

Read More Mobile smishing attacks are on the rise
Protecting your business from identity theft...

A majority of the media attention has focused on the sharp increase of personal identity theft or on the loss of customer data by businesses.  Very little focus has been given to the damage done by fraudsters who craftily steal the identity of a business.  The difference between personal...

Read More Protecting your business from identity theft
The danger of not having a breach policy in place...

A recent study by Trend Micro indicates data loss is a growing concern for small businesses. The 2010 Corporate End User Study found that close to 60% of business respondents feared that data loss would be the result of data-stealing malware or by intentional or unintentional data leaks outside...

Read More The danger of not having a breach policy in place
Learn how to minimize the risk of a data breach...

Unfortunately, data breaches are not specific to just one type of company in a particular industry. Breaches occur in companies both large and small and in a myriad of industries. What can a business do to minimize the risks and damages of a data...

Read More Learn how to minimize the risk of a data breach
Create a social media policy to protect your company a...

Facebook and other social networks have generated a lot of buzz recently due to their data privacy settings and policies. Unfortunately, many consumers are not aware of these settings and openly share their personally identifiable information....

Read More Create a social media policy to protect your company and employees
Child ID theft has serious business implications...

Identity thieves are becoming more skilled as they focus on stealing dormant social security numbers that belong to children. Experts point out that frequently the parents and children are not aware of the fraud and potential financial damage until the minor applies for his or her first job or...

Read More Child ID theft has serious business implications