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Ozzie Fonseca is a Certified Information Privacy Professional (CIPP) who serves as Director of Experian’s Data Breach Resolution Group. Ozzie has been involved in the identity protection arena for nearly a decade, and in his current role has managed thousands of data breach response plans for clients of every size, and for events involving from hundreds to millions of victims. During his tenure, Ozzie has worked with countless privacy and compliance professionals in virtually every industry, and consistently brings to the table his extensive practical experience in handling large scale breach notifications, setting up incident response call centers and in providing best-in-class identity protection and fraud resolution services. Before his involvement in the privacy arena, Ozzie spent most of his career as an educator in the auto insurance, telecom and credit industries responsible for developing training programs across the corporate spectrum. Ozzie holds a Bachelor’s and Master’s degree in Business Administration. He can be contacted at 949.567.3851 or Ozzie.Fonseca@experian.com.

Five top trends in security threats...

Jan 31 2012 by
Just as technology is continuously evolving, so are the wily ways in which fraudsters circumvent the safeguards for changing technologies.  Symantec’s study Internet Security Threat Report offers a review of where cyber thieves are finding new opportunities and, accordingly, where experts believe the thorniest security trouble spots lie. Download Your Free Data Breach Response Guide! According to Symantec, here...

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How data breaches harm reputations...

Jan 17 2012 by
Within the world of cyber security, a great deal of attention has been focused lately on the escalating hazards and frequency of data breaches, with considerable discussion on the high cost of such breaches.  But as the industry has assessed the financial toll of breaches, it has never taken into account the impact breaches have on a company’s brand image and, consequently, its bottom line. Until now. A recently...

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Data breaches don’t take a holiday at the arcade...

Dec 27 2011 by
  A recent data breach discovery serves as a reminder that even when you’re on vacation, cyber criminals never sleep. Vacationland Vendors, a company that supplies vending machines and video games to entertainment venues, recently reported that an unknown intruder penetrated its point of sale systems, resulting in a data breach affecting approximately 40,000 customers at waterland resorts in Tennessee and...

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Avoiding holiday scams...

Dec 06 2011 by
With the flood of online shoppers comes the accompanying tidal wave of fraudsters washing over the cheerful holiday landscape.  Hidden behind the online mistletoe, cyber-thieves lurk with seasonal scams, virtual Scrooges with plans to spoil holiday shopping for consumers and retailers. Here, according to McAfee, are 12 common holiday scams to beware of: 1. iPad scams.  Watch out for bogus offers for free iPads on...

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Honoring veterans by protecting their identities...

Nov 10 2011 by
It is a cruel irony that service members who defend our country by fighting abroad are often most at risk from the threat of identity theft at home.  Frequent deployments, relocation and the unique demands of military life create vulnerabilities for fraudsters to exploit, and military personnel can remain unaware that they have been targeted long after a crime has been perpetrated. Further adding to the difficulties...

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Stealing data through doppelganger domains...

Oct 18 2011 by
A new form of data hacking has been exposed by two researchers who found ways to easily penetrate Fortune 500 companies through mistyped email addresses. So-called typo-squatting - where criminals register for domains that are similar to those of legitimate businesses - has served as a fraudster tactic for years.  The newest twist on an old hack involves creating doppelganger domains by simply omitting the dot between...

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Cyber crime gets costlier...

Oct 04 2011 by
The Ponemon Institute's recently released "Second Annual Cost of Cyber Crime Study" confirms what many of us might suspect from the endlessly grim headlines these days; data breaches have become a more frequent and damaging hazard of business.  The study, sponsored by ArcSight, set out to quantify the financial toll from cyber attacks and assess the full impact of those costs over time, with the purpose of helping...

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Lost memory: How memory sticks can lead to data breaches...

Aug 30 2011 by
Sometimes big problems come in small packages. Such can be the case with USB drives, those little memory sticks that hold vast amounts of data yet can be easily lost or stolen.  A recent survey by the Ponemon Institute uncovered some scary facts about how vulnerable companies are to the threats posed by thumb drives: On average, the companies surveyed lost 12,000 customer, consumer, and employee records on missing...

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The goal of this blog is to raise awareness about data breaches and data breach resolution considerations, issues and challenges.

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