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Ozzie Fonseca is a Certified Information Privacy Professional (CIPP) who serves as Director of Experian’s Data Breach Resolution Group. Ozzie has been involved in the identity protection arena for nearly a decade, and in his current role has managed thousands of data breach response plans for clients of every size, and for events involving from hundreds to millions of victims. During his tenure, Ozzie has worked with countless privacy and compliance professionals in virtually every industry, and consistently brings to the table his extensive practical experience in handling large scale breach notifications, setting up incident response call centers and in providing best-in-class identity protection and fraud resolution services. Before his involvement in the privacy arena, Ozzie spent most of his career as an educator in the auto insurance, telecom and credit industries responsible for developing training programs across the corporate spectrum. Ozzie holds a Bachelor’s and Master’s degree in Business Administration. He can be contacted at 949.567.3851 or Ozzie.Fonseca@experian.com.

Are You Updating Your Breach Response Plan Often Enough?...

Jun 28 2016 by
          While “set it and forget it” may be a great philosophy for a convection oven or programmable thermostat, it should never be your approach to a data breach response plan. Yet a stunning number of companies are acting as if their plans are on autopilot. In our Second Annual Study on Data Breach Preparedness, the Ponemon Institute found that 37 percent of surveyed organizations...

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Identity theft knows no season: Why credit monitoring should...

Jun 14 2016 by
When do your customers think about credit monitoring? When do you, as a business, think about offering it to them? Many consumers don’t independently monitor their credit on a regular basis – multiple surveys tell us that, including those by Javelin Strategy & Research. Most of those who don’t monitor their credit probably won’t think about a protection product unless – or more likely, until – they are...

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Video: IAPP Panel on Employee Security Threats...

May 05 2016 by
Did you miss Experian’s panel at the recent IAPP event in April? A red-hot topic in many industries, employees negligence is the primary cause of a majority of breaches. How can companies address this liability?  If your business employs a team, you can’t miss this panel discussion on how to make employees a line of defense in preventing...

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Facing Greater Risks, Small Businesses Still Lag in Adopting...

Apr 19 2016 by
What difference does $4.40 make? It can’t buy you much on its own, but it can make a world of difference when you’re handling the aftermath of a data breach or other cyberattack. That’s how much cyber insurance protection reduces the per-record cost of a data breach, according to the Ponemon Institute’s 2015 Cost of a Data Breach report. Whether you’re a small business owner with just a few hundred customers or...

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How Can You Reduce Data Breach Costs?...

Apr 05 2016 by
Bad news and good news emerged from the Ponemon Institute’s 2015 Cost of a Data Breach study, released in May: breach costs continue to rise, but security measures such as creating a data breach response team can significantly curb the costs of a data breach. The study found that the average total cost of a data breach climbed from $3.52 million in 2014 to $3.79 million in 2015, and the average cost per breached...

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What the EMV Liability Shift Means for Your Business...

Mar 08 2016 by
As of last October, the EMV liability shift is a point of reality for consumers and businesses alike. Now, if your business is not yet chip-ready and card fraud occurs in a point-of-sale transaction in which a consumer uses a chip-enabled card, you — not the card-holder or issuer — could be liable for costs associated with the deception. Is your business lingering in this exposed state? You may be inclined to view...

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Following Personal Identifying Information (PII) Down the Bl...

Aug 11 2015 by
As a business manager savvy to security risks, you may be well aware of the costs consumers and businesses incur when personal identifying information (PII) is stolen in a data breach. But once the information is taken from your system, do you know what happens next? Do you understand the route PII travels from its point of origin to the hands of the crook who will actually use it? It’s a far more circuitous and...

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After a Data Breach: Keeping Customers Informed...

Jul 29 2015 by
A data breach can increase a consumer’s risk of falling victim to identity theft. In order to mitigate this risk, federal and state governments have instituted regulations regarding the notification of affected consumers. But many consumers – inundated by news of mega breaches – may experience data breach fatigue, and do little or nothing at all when they receive that all-important notification letter. In fact, we...

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Are Your Employees Data Breach Risks?...

Jul 14 2015 by
Your employees are your greatest asset, but they may also pose the greatest data breach risk to your organization. Unfortunately, multiple studies and research point to employees as the leading cause of data breaches. Employees may put your data at risk in a number of ways; from failing to practice good password habits to losing a device that contains proprietary data. Whether their actions are accidental, intentional...

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About The Experian Data Breach Resolution Blog

The goal of this blog is to raise awareness about data breaches and data breach resolution considerations, issues and challenges.

Have you had a data breach? Contact us on our Rapid Response Hotline: 1-866-751-1323 or databreachinfo@experian.com

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