Experian Access

Instant access to the data you need

Help Center

Support for businesses using Experian Access


The Experian Access team is committed to provide the education and training that you need to enable quick and easy access to our products and solutions.

We have added the Help Center for Experian Access to bring to the forefront all of our education and training tools. The below information is organized into three distinct sections: User Guides, Recorded Webinars and Frequently Asked Questions.



We have security measures in place to protect your information and identity:

  • We electronically scramble your information using SSL (secure socket layer) encryption - a widely trusted encryption standard.
  • All of the information you submit resides on our servers where only our software can access it.
  • Our employees are trained in our strict privacy practices.

For more in-depth information, please read our Privacy Policy.

We're here to help!

Customer support

1 800 831 5614

Monday - Friday from 7 a.m. to 7 p.m.
Phone hours are Central Time Zone

Technical support

1 800 854 7201

Monday - Friday from 7 a.m. to 8 p.m.
Saturday from 7 a.m. to 8 p.m.
Sunday from 7 a.m. to 7 p.m.
Phone hours are Central Time Zone

Email support

Please complete this form to have an Experian representative contact you.

Note: This form is for Experian’s business clients only.

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