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Frequently Asked Questions

BusinessIQ Express FAQ

  • What can BusinessIQ Express do for me?
  • BusinessIQ Express can help you keep the cash flowing and obtain peace of mind to run your business. It provides you the information to get paid faster and more reliably and solidify your supply chain, so that you can meet your obligations – to suppliers, to creditors, to your employees – and sleep easier at night. Plus, when you know more about your prospects, customers, and suppliers, you can see the risks – and opportunities. With such information, you’ll make smarter, more profitable decisions and build stronger, more beneficial relationships.

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  • How do I sign up for BusinessIQ Express?
  • Signing up is fast and easy. You sign up by clicking on the Member Sign in link located on the top of most of our pages and following the Create Account link. Visit BusinessIQ Express to sign in now.

    You don't have to be registered first to locate a company in our database. You can start with a business search and the system will guide you through the process.

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  • How are Experian's Business Ratings in BusinessIQ Express determined?
  • Experian's Business Rating is determined through a statistically derived algorithm that determines risk based on multiple factors:

    • Credit: number of trade experiences, balances outstanding, payment habits, credit utilization, trends over time
    • Public records: recentcy, frequency and dollar amounts associated with liens, judgments, bankruptcies
    • Demographic information: years on file, Standard Industrial Classification code, business size
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  • When are the BusinessIQ Express customer service hours?
  • BusinessIQ Express Customer Support hours:

    M-F: 7am – 7pm Central Time

    Phone: 1 800 723 6948

    BusinessIQExpress website hours of operation:

    Eastern Time
    Mon: Available all day except 12 a.m.–4 p.m.
    T-F: Available all day except 3 a.m.–4 p.m.
    Sat: Available 7 a.m.–9 p.m.
    Sun: Available 10 a.m.–9 p.m.

    Pacific Time
    M-F: Available all day except 12 a.m.–1 a.m.
    Sat: Available 4 a.m.–6 p.m.
    Sun: Available 7 a.m.–6 p.m.

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