Customer insights and collections strategies

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The Power of Partnership and Data Integrity

View how telecommunication and energy companies are working with Experian to achieve increased profits.

 

 

Transcript 

Ted Bauman
SouthStar Energy Services
Experian has helped us tremendously.

Dave Hillery
National Grid
We've partnered with Experian for a number of years.

Dave Griffing
FirstEnergy Solutions
They came to us saying, "we can do more."

The Power of Profitable Relationships and Data Insight

Ted Bauman
Experian has taken the time out - coming up with ideas for me.

Dave Griffing
And it didn't feel like they were just out drumming up business. They truly care about us being successful as a customer.

Mike Cushing
To us it's worth it. The ROI is there.

Dave Hillery
There are always the sales people out there, right? You always have then. Everyone can sell. You can sell anything, but what Danielle brought to the table and what she sold [us] works.

Dave Griffing
We were able to lower our cost of acquisition by about a factor of three and still maintain the take rates we had previously.

Dave Hillery
We saw the before and after. The results were there.

Bring Your Challenges to Experian's Experts and Achieve Quality Growth

Ted Bauman
What I really enjoy about Experian is their accessibility.

Dave Hillery
Everybody I deal with at Experian is friendly [and] knowledgeable.

Ted Bauman
As soon as I make a call, they're very timely with return call-backs.

Dave Hillery
They know our needs. They make it simple.

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