Forrester Wave Report

CheetahMail’s top ratings

Here are five points from the Forrester Research report where CheetahMail received perfect scores in 15 categories:

“Client references give the vendor’s ease of use a quality score of 5… One reference told us, ‘I can’t identify any areas of improvement.’”

“Services are where this vendor shines. It takes this study’s top slot for services because of its big services teams and high concentration of well-satisfied clients who use them.”

“The vendors’ clients… are the most satisfied clients we spoke with, giving particular kudos to the vendor’s personal touch and client dedication. In both our quantitative and qualitative client reference research, this vendor received top marks for its account management, ease of implementation, and strategic services.”

“In one client’s words, ‘Strategic services are: proactive, practical, and implemented in strong collaboration with us.’”

“…(CheetahMail’s) executive team has been with the vendor for nearly ten years — most of the entire lifetime of the vendor and of the email marketing channel. This instills a consistency of service within the business that is enviable by less-stable email vendors and also contributes to its high customer-satisfaction scores.”

*Source: The Forrester Wave™: Email Marketing Vendors, Q1 2012, Forrester Research, Inc., January 20, 2012

Are you ready to work with a leader?

Fill out this brief form now to find out how we can help turn your business into a marketing juggernaut. Or, give us a call at 866-626-6479 to find out why 2,000 top global brands have found a home with CheetahMail.

  • © 2014 Experian Information Solutions, Inc. All rights reserved.