Convergence with the customer in mind [Video]

January 20, 2014 by Michael Delgado

Watch this video chat discussing convergence and what it means for retail organizations. Moderator Matt Townsend, reporter for Bloomberg News, and panelists, Bill Tancer (Experian Marketing Services), Erica Dudash (American Eagle Outfitters) and Susan Reda (STORES Magazine) provide an encore of their discussion at the National Retail Federation Big Show earlier this month.

And check out some of the research shared during this customer-centric convergence discussion:

Do you have any questions about convergence? Tweet your questions @ExperianMkt with the #NRF14 hashtag.