Who do you pay when an account has been sent to collections?

If your account was sent to collections, you will need to pay the collections agency directly. Once the account is sold or transferred to a collection agency, the collection agency becomes the legal owner of that debt.

Once the debt is paid to the collection agency, the account will be updated to show a status of "paid" on your credit report.

Bringing the account current by paying the collection agency does not mean the negative information will be removed immediately from your credit report. The collection account will still appear in your report, but it will show as a paid collection opposed to an unpaid collection. A paid collection is at least slightly more positive than an unpaid collection.

In fact, the newest credit scores will no longer count a paid collection account in the calculation. So, paying a collection account could have a significant improvement in your credit scores almost right away.

The good news is that the negative information will not remain forever. Negative information, including collection accounts, is deleted seven years from the original delinquency date. The original delinquency date is the date of the first missed payment that led up to the collection status.

Check out the scope to hear answers to all the questions asked:

View scope.

Do you have questions about credit?

Join our live video chat every Tuesday and Thursday at 3:00 p.m. ET on Periscope. Rod Griffin, Director of Public Education at Experian, is available to answer your questions live.
Scoped on: 3/30/2017

Sign up for helpful tips, special offers and more!
You're signed up!
Our system is undergoing maintenance and will be available again soon.