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Video: Customer Care Stories – Rose

Veteran Customer Care agent Rose shares why, for her, helping others get more education about their credit is its own best reward.


Our Customer Care team knows the help they bring callers each day. Providing real help to answer callers’ credit questions, they can hear it in the voices of those who call when they’re able to provide information that makes a real difference.

Inspiring others to gain more knowledge and take action in their credit? That’s something our Customer Care agents are able to do every day at Experian.

Our agents are making a real difference. According to Rose, “that’s all the kudos I need.”