Blog » Video » Video: Customer Care Stories – Joanne

Video: Customer Care Stories – Joanne

Joanne shares why, for our Customer Care agents, they have a personal frame of reference for providing exceptional service to callers with questions.

Our Customer Care agents know good service when they experience it for themselves. And they’re able to understand customer needs different from their own based on a personal connection. They’re listening, and they care.

Discover how Joanne is able to connect and understand customers with complex issues. At Experian, our agents take their work seriously and they’re committed to helping you get the information you need to set things right.

Review Your Free Experian Credit Report Today

Good credit begins with knowing where your credit is today. Get started with your free Experian Credit Report, updated every 30 days on sign in. No credit card required.

Get Started for Free

Credit Education

Get Your Free Credit Report

View your free Experian Credit Report every 30 days on sign in.

No credit card required.

Get Started for Free

Here’s How Much Your Personal Information Is Selling for on the Dark Web

The dark web is a huge marketplace for stolen data and personal information. Find out how much your information is selling for on the dark web.