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Video: Customer Care Stories – Glen

Customer Care team member Glen shares why, at the end of the day, it’s all about putting service at the forefront of everything we do.

Thanks to the Internet, we’re able to share our thoughts and customer questions in real-time via online media and social sharing platforms. But that only works like it’s supposed to when there’s someone listening who cares, and can help make things right. That’s just when our Customer Relations team can spring into action.

When you call in or tweet your questions to Experian, our team members are ready to connect with you to get you the information you need so you can move forward – both with your credit, and in life. They’re ready; they’re standing by- they’re here to help.

To see more of our agents, watch how this video series started.


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