How do I get a free consumer report from Experian RentBureau? My landlord has found incorrect information on the service he uses.
Although Experian may include positive rental payment history as part of your credit report, your RentBureau report is a separate report that includes only rental payment history. You can obtain a copy of your Rental History report from Experian RentBureau either by calling 1-877-704-4519, or by mailing a request form to: P.O. Box 26 Allen, TX. 75013. The request form can be found online at https://www.experian.com/assets/rentbureau/general/request_form.pdf.
You mentioned that your landlord saw incorrect information on the service he uses, but you didn't specify whether it was a report from RentBureau. If your landlord used another company for tenant screening, you will need to obtain a report from that company in order to know exactly what is being identified as incorrect. Your landlord should be able to tell you what company was used for the tenant screening. Contact that company directly to notify them of any inaccuracy.
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Personal credit report disputes cannot be submitted through Ask Experian. To dispute information in your personal credit report, simply follow the instructions provided with it. Your personal credit report includes appropriate contact information including a website address, toll-free telephone number and mailing address.
To submit a dispute online visit Experian's Dispute Center. If you have a current copy of your personal credit report, simply enter the report number where indicated, and follow the instructions provided. If you do not have a current personal report, Experian will provide a free copy when you submit the information requested. Additionally, you may obtain a free copy of your report once a week through December 31, 2022 at AnnualCreditReport.