The Most Recognizable & Interactive Credit Score Product on the Market

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Award-Winning Call Center

Best in Class Call CenterExperian® Affinity is a part of Experian Consumer Services, awarded Best in Class Call Center at the 2013 Call Center Excellence Awards.


Put Advanced Credit Score Features at Your Customers' Fingertips

Forty-four percent of American adults review their scores.1 And that's smart. Credit reports and scores play a key role in important financial decisions, from taking out student loans to buying a home. So leverage this overwhelming interest to grow revenue for your business with an Experian partnership and customer report loyalty solutions.

By customizing a credit product for your valued customers, you will help them to:

Plan for major purchases or life events

Constant financial awareness empowers everyone, from college students to people nearing retirement, to know when the time is right to apply for financing or make a big life change.

  • Monthly access to updated credit report and credit score.
  • Monthly credit statements summarizing outstanding debt, recent alerts and credit report content.

Better understand how to reach their financial goals

With features to help members better understand their credit and track their progress, members can elect to adjust their spending habits and debt repayments to potentially work toward their goals.

  • Score Tracker graphs members’ scores over time for at-a-glance progress updates.
  • Score Planner (available for members and non-members) allows them to interact with their score, showing how certain scenarios or actions may impact their risk level – recognized as the New Product or Service Introduction of the Year with a 2013 Gold American Business Award.

Score Factors show members the positive and negative influences on their scores.

Identify and recover from fraudulent activity

Members have the credit knowledge needed to identify when something may be amiss and get personalized assistance from Experian-trained agents to address it.

  • Credit report and credit score monitoring with alerts by email or text message informs members of new credit activity and changes.
  • Experienced Fraud Resolution Specialists make recovery fast and efficient.
  • CardSafe™ provides assistance to quickly cancel lost or stolen credit cards.
  • $50,000 Product Guarantee.2


1 2012 Consumer Financial Literacy Survey from the National Foundation for Credit Counseling (NFCC) and the Network Branded Prepaid Card Association (NBPCA)

2 Due to New York state law restrictions, the Guarantee cannot be offered to residents of New York.

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