Responsible marketing companies respect your choice to not receive telemarketing calls. DMA members, as a condition of membership, are required to suppress the phone numbers of individuals who have registered on the federal government’s Do Not Call (DNC) Registry and those who have notified the DMA that they do not want to receive telemarketing calls. As a DMA member, Experian subscribes to and suppresses any phone number on the DMA's Telephone Preference Service file from its telemarketing lists.
DMA's Telephone Preference Service (TPS)
If you are a resident of PA or WY, you can register for DMA's Telephone Preference Service (TPS), which is the Official Do Not Call list for the States of Pennsylvania and Wyoming. To register your opt-out preference, please visit https://www.dmachoice.org/DMAdnclist/index.php.
Federal Trade Commission's Do-Not-Call Registry
Other consumers who wish to decrease the amount of unsolicited telemarketing calls they receive should register with the Federal Trade Commission's National Do Not Call Registry. The federal government's Do Not Call (DNC) Registry allows you to permanently restrict telemarketing calls by registering your phone number at donotcall.gov or by calling 1-888-382-1222. The Federal Trade Commission advises that it is not necessary to register cell phone numbers on the DNC Registry despite e-mail claims circulating on the Internet telling you to do so.
Placing your number on this national registry will stop most telemarketing calls, but not all of them. Calls that are still permitted include those from:
• Political Organizations
• Charities
• Telephone surveyors
• Some insurance situations
• Organizations with which you have a relationship
Opting Out with Experian
You also may contact Experian directly to be suppressed from Experian's telemarketing lists. Opting-out of telemarketing from Experian directly will only stop telemarketing that uses Experian’s marketing data. You may continue to receive telemarketing calls as advertisers often work with multiple data providers.
You can opt out of telemarketing directly with Experian by visiting our privacy rights portal here or by emailing optout@experian.com sending your complete name, and mailing address. You may also include additional name variations, additional telephone numbers (including area code), and email addresses.
If you move or change your name, you will need to opt-out again with your new address or name.