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10/11/2012 |
Maximize Revenue Potential: A guide to improving collection efforts in the Public Sector |
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Learn best practices for maximizing collections in the Public Sector. Experian, in cooperation with Governing Magazine, recently completed a nationwide survey of governmental agencies. The survey sought to determine the types of collection efforts in which governments engage and looked at areas where those entities face challenges to better collect. Experian¿s collection professionals then compared the government activities with commercial best practices to identify those processes underutilized in the public sector. This white paper presents those practices. |
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10/02/2012 |
Collections & Credit Risk Article: Credit Education Can Turn Collectors Into Advisers, Not Accusers |
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Today's debt-collection world concentrates intensely on results - getting past-due consumers to pay something. An investment in further education by collectors - consider it professional development - can help them get better results. In the process, it also may help offset any negative perceptions consumers have about the industry. |
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07/26/2012 |
Insight and Action: An updated guide to help utility companies optimize their collections strategies |
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The utility industry is facing tough economic challenges and increased pressure to transform. Learn 10 steps utility companies can take to optimize collections strategies in an agile way and overcome the stigma of being less sophisticated in customer insight and risk management practices. |
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07/18/2012 |
White Paper: Understanding Automotive Loan Charge-off Patterns Can Help Mitigate Lender Risk |
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Loan delinquency rates are one of the most important statistics to track in the automotive finance industry. If consumers are not repaying loans on time, it puts billions of dollars at risk. When high dollar volumes are at risk, it is a negative for everyone in the lending world, including consumers, automotive retailers and lenders themselves. |
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webinarid
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02/03/2012 |
Holistic Debt Management Webinar |
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Learn how large utility and energy companies are lowering operating costs, reducing risk and increasing liquidation and recovery rates. |
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01/06/2012 |
Case Study: Natural Gas Utility Provider (PINpoint Services) |
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Utilizing Experian's PINpoint Services product, a leading multistate natural gas utility company identified and linked duplicate customer records, resulting in the collection of $1.8 million in previously unpaid balances. |
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01/04/2012 |
Case Study: Bay Area Credit Service LLC (Collection Advantage) |
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Bay Area Credit Service LLC conducted a three-month trial program that proved Experian delivers superior account management, programming capabilities and account scoring and high-quality data, resulting in dramatic performance improvements and enhanced profitability. |
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01/04/2012 |
Case Study: First Financial Asset Management (Collection Triggers) |
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Utilizing Experian's Collection Triggers product, First Financial Asset Management collected $3.5 million- ? a return of $72 for every $1 spent on trigger data within two years. The company simultaneously improved its operational costs associated with the collection of these and similar customer accounts. |
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webinarid
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10/27/2010 |
Optimizing Contact Channels and Treatment Strategies to Improve Collections Results |
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Gain insight on effectively using new communication channels and successfully managing interactions. (60 min) |
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