Case Study: Natural Gas Utility Provider (PINpoint Services)


Tags: Consumer Information, Energy and Utilities, Debt Recovery

Utilizing Experian's PINpoint Services product, a leading multistate natural gas utility company identified and linked duplicate customer records, resulting in the collection of $1.8 million in previously unpaid balances.


A natural gas utility provider based in the United States implemented PINpoint Services as an efficient way to manage vast amounts of consumer data. By integrating PINpoint Services into its existing operations, the company was able to match outstanding closed balances to current, active accounts, resulting in successful collections efforts.

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