Are you confident the person standing at the registration desk is the same person scheduled for the appointment? Do they have the same insurance they had last year?
Life changes. Patients change addresses and phone numbers, and job changes lead to changes in health insurance coverage. Ensuring accurate patient identity and insurance coverage prior to treatment isn’t just important, it’s critical to prevent healthcare identity theft, payment delays and high collection costs.
Easily identify every patient and accelerate payment
Something as simple as an incorrect address could lead to a denied claim, returned mail, or aging accounts receivable for self-pay patients. Identity Verification is your peace of mind. It validates and corrects demographic data during pre-registration and check-in by instantly accessing accurate name, address, Social Security number, date of birth, phone number and insurance coverage data from Experian Health.
Maintain a clean, accurate patient database
If patient demographics aren’t entered correctly during pre-registration or check-in, that inaccurate data disseminates throughout the organization. With Identity Verification, you can rely on the demographic validation you need—and avoid claim rejections and patient write-offs.
Minimize returned mail, maximize collections
Data from Identity Verification meets United States Postal Service® standards and uses appropriate formatting so you ensure proper delivery of patient statements and insurance claims, and reduce financial risks associated with medical fraud and lost invoices.
Don’t put off putting the right tools in place to protect your patients and your bottom line. Click Contact Us at the right today for more details about how Identity Verification can help your healthcare organization.
Experian is a nonexclusive full-service provider licensee of the United States Postal Service®. The following trademarks are owned by the United States Postal Service®. The price for Experian’s services is not established, controlled or approved by the United States Postal Service.
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