A Trusted Solution for Patient Identity Management
More than 25% of patient records contain demographic errors. Not surprisingly,
these errors can cause a dramatic rise in return mail, fraud rates, denied insurance
claims and aging accounts receivable for self-pay patients. Experian Health's Identity
Verification solution helps healthcare organizations overcome these patient identity
management challenges and accelerate payment by delivering an efficient means for
validating and correcting demographic data during pre-registration and check-in.
Easily Identify Every Patient
Identity Verification uses the industry’s most expansive and trustworthy
data sources to give patient access staff the latest demographic information, including:
Social Security number (SSN)
Date of birth (DOB)
All returned information meets United States Postal Service® standards and
uses appropriate formatting so provider organizations can ensure the proper delivery
of patient statements and insurance claims. Using a patient identity management process
to validate the identity of every patient prior to treatment also significantly reduces
the financial risks associated with medical fraud, return mail and lost invoices.
Experian is a nonexclusive full-service provider licensee
of the United States Postal Service®. The following trademarks are owned by the
United States Postal Service®. The price for Experian’s services is not
established, controlled or approved by the United States Postal Service.
By integrating with the industry’s leading information systems, Identity
Verification eliminates the need for patient access staff to perform manual updates, expedites the
registration process and improves data accuracy across the enterprise.
Prevent Downstream Errors
If patient demographics are not entered correctly at the outset of the revenue
cycle, inaccurate information trickles down throughout the rest of the organization.
With this patient identity management service in place, healthcare organizations can
avoid claim rejections and patient write-offs with reliable demographic validation.