Welcome to Experian's eSolutions

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Getting access

Access to eSolutions is managed by the online delegated administration system referred to as Access Control (ACS). An Head Security Designate is required to onboard a client onto the online delegated administration system and subsequently to eSolutions. Contact Customer Support at 800 831 5614 or log in to https://www.experian.com/express/sseq1.jsp to establish your company’s Head Designate.

Online registration
Have your company's Head Security Designate visit Client Registration. The online registration process will take approximately 15 minutes to complete. At the end of the process, Customer Support will e-mail the Head Security Designate with a user ID and password within two business days.

Offline registration
Have your company's Head Security Designate contact Customer Support at 800 831 5614 to get started.

Quick reference on-boarding guide »

System requirements

Recommended browsers There are no special certificates required on the browser side to access our credit products through the Internet. Standard browsers such as Internet Explorer 6+, Netscape 8 and Firefox 1+ are recommended broswers.
Additional software recommendations Many of eSolutions outputs are delivered in Adobe Portable Document format (.PDF) which is supported by Adobe^© Acrobat^© Reader. You can download Adobe Acrobat free by clicking here.

On-boarding quick reference

	Existing Experian clients		Non-Experian clients
Step one	Determine if your company is already set up in ACS by Contacting Customer Support		Contact Customer Support to obtain information on how to become a subscriber
Step one	Setup in Online Delegated Administration System	Not setup in Online Delegated Administration System	While completing subscriber paperwork, determine appropriate Head Security Designate for your company
Step two	Contact Head Security Designate for your company	Determine appropriate Head Security Designate for your company	Head Security Designate completes the Customer Head Security Designate Authorization Form online or offline
Step three	Head Security Designate contacts Customer Support to add additional products/subcodes	Head Security Designate completes the Customer Head Security Designate Authorization Form	Send form to sales rep or Customer Support for assignment of products/subcodes
Step four	Head Security Designate sets up Designates and/or Users for new branch or group	Send form to sales rep or Customer Support for assignment of products/subcodes	User ID and temporary password e-mailed to Head Security Designate
Step five	Access eSolutions	User ID and temporary password issued to Head Security Designate	Head Security Designate sets up Designates/users
Step six		Head Security Designate sets up Designates and/or Users for new branch or group	Access eSolutions
Step seven		Access eSolutions	Access eSolutions




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