Collection Solutions overview
Finding the fastest, smartest and most direct route to the money is the key to successful collections. It’s about prioritizing workflow. It’s about right party contact. And it’s about getting the right collector on the right account at the right time.
Score, segment, and prioritize your collection accounts
Take the guesswork out of workflow prioritization. Experian® offers predictive, credit, recovery, internal and blended scores to help you score and segment your accounts up front, allowing you to apply treatment and spending strategies unique to each segment.
Increase right party contact rates
Despite the prevalence of available public data, most of it will not give you what you need to make customer contact. Experian’s skip-tracing tools deliver precise results online or in batch, and our monitoring service alerts you with targeted information as soon as the consumer resurfaces.
Establish collection strategies
Experian’s integrated collection solutions enable you to align your FTE resources through skill-based routing, so you can identify less-collectible account segments, target them for automated processing and reduce keystrokes. Our solutions streamline your collections process so you know when to stop skip tracing and when to start monitoring.
We offer several ways for you to receive data
- Traditional batch file transmissions with turnaround time measured in hours
- Interactive tools that provide answers within seconds
- Triggering solutions that send you daily notices as targeted consumers resurface or their financial health improves
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