Most companies have to cast a fairly large net to catch fraudsters. This is simply because most fraudsters are hard to find in the crowd, so essentially the whole crowd has to be viewed with suspicion. This is why steps taken to block fraudsters often end up inconveniencing a disproportionate number of true customers.
The more targeted the fraud measures, the more likely you are to catch the fraudster without disrupting legitimate customers. We call this right sizing the fraud solution. Results below illustrate how dramatically you can improve your fraud detection rate while reducing the number of false positives (which translates to less disruption for legitimate customers).
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Trends impacting the way business is done
Click the blue bar to view global business trends that are driving fraud mitigation approach.