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| Consumers with first-time delinquencies more likely to charge off |
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| October 21, 2010 |
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Recent analysis among Experian clients has shown that consumers who roll to 31 days past due for the first time with their lender are 66 percent more likely to go to loss versus consumers who have rolled to 31 days past due more than once. These consumers typically score better from a risk perspective than most, but they likely have encountered a major life event, such as a job loss. Lenders should quickly identify these consumers in their population and target the accounts accordingly with dedicated resources and available hardship programs.
Source: Experian's Portfolio Management Package Insights newsletter
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COLLECTING IN THE NEW ECONOMY
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Leveraging new contact channels for collections success
More distressed borrowers coupled with resource shortages have compelled organizations to begin leveraging new contact channels, including Internet chat, SMS, and IVRs in their efforts to contact at-risk customers.
Join us on Oct. 27 to gain insight into these new channels. |
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REGULATORY HEADLINES IN THE LENDING WORLD
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Decisioning strategies to achieve regulatory success
Join this complementary Webinar to gain insight into current market trends, recent regulatory changes and their impact on lending.
View recorded webinar now. |
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| MONTHLY ARCHIVES |
| September 2010 |
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