
Existing customers are your most valuable assets. The ability to capture a 360-degree view of your customers’ credit activities will open the door to additional credit needs or purchasing opportunities, which in turn will build trust and increase loyalty.
Experian is the first to offer nationally updated daily notification of inquiries and trades, giving you more power than ever to proactively protect and expand your customer relationships. By identifying and responding to customer credit needs, you can not only retain your best customers, but also spot opportunities for building the kinds of relationships that drive customer loyalty and profits.
It’s no secret that the more credit relationships you have with a customer, the less likely they are to leave you. Cross Sell TriggersSM from Experian can notify you on a daily basis of inquiries and trades for less than the cost of needlessly reacquiring lost business. We can provide inquiry information to you within 24 hours of receiving it. By identifying and understanding your customers’ credit activities, you’re in the enviable position of not merely reacting, but making smart, informed business decisions.
Credit activity can vary greatly from one consumer to the next. Understanding why consumers use their credit, how much and how often can be the difference between securing a customer relationship or losing that customer to your competitor. QuestSM from Experian provides you complete flexibility to choose the right criteria to apply to your particular business need. Whether it is predictive scores and/or attributes, you have the option to choose the right program that will generate the most profitable results.
Receive targeted information about your customers based upon key migration thresholds. Credit Migration SolutionsSM for portfolio management allows you to retain and grow your profitable customers while safeguarding your portfolio from those who are at risk.
For more information on identifying new opportunities with existing customers, contact us at 888 414 1120.
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