Gain a Better Understanding of Your Credit with Experian Credit EducatorSM

For $39.95 you'll receive a one time, one-on-one credit education session including:
  • A copy of your Experian credit report and score
  • A step-by-step walkthrough of your personal credit report
  • Specific examples of actions that may increase your credit score
  • Insight for future decisions in personal credit management
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(not available in WI)

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Find Answers to Your Credit Questions

Search the Ask Experian advice column. If you don't find the answers you're looking for, you'll have the chance to ask your specific question.

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Do you have a question about consumer credit? You may find an immediate answer by using the search engine. If you can't find what you're looking for, please fill out the form, being as specific as possible.

Please note: The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future column.

Report Basics

  • What’s in a credit report?
  • How can you check it?
  • How can you improve it?

There are three credit reporting agencies in the United States: Experian®, Equifax® and TransUnion®. A credit reporting agency gathers information from various providers and supplies credit data on individual consumers. Each credit reporting agency has its own formulas for calculating credit scores.

Companies that supply your credit information to consumer reporting agencies have to follow specific credit reporting rules, as listed under the federal Fair Credit Reporting Act. The act stipulates who can obtain a copy of your credit report and in what circumstances.

Arm yourself with the basics of consumer credit reporting:


Your Credit Report

Find out what’s included in a credit report, and see a sample Experian credit report. You’ll discover what kind of information lenders see when they review your credit history.


Check Your Credit Report

Review your credit report before making a large credit purchase, and make sure the information is accurate. If it’s not, you can dispute it online.


Your Credit Score

Find out what a credit score is, what it means and how you can improve it.

Improve Your Credit

Create a positive credit history. Learn tips on how to set up your credit history from the beginning and the importance of paying your bills on time. Need help? Learn where you can go for assistance.

Credit Report Educational Videos

What is a credit report?

A credit report is sometimes called a credit file or credit history. Credit reports contain identifying information and a list of your financial obligations and how you have paid them. They are available to creditors, employers, others as permitted by law, and by you the consumer at any time.

How can I request my credit report?

By visiting you can request one free report from each of the 3 national credit reporting companies every 12 months. If you have already requested your free report and need additional reports you can visit the credit reporting companies directly, like There may be an additional fee for credit reports, unless you have been a victim of fraud.

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