Ask Experian

Disputing Information


Find Answers to Your Credit Questions

Search the Ask Experian advice column. If you don't find the answers you're looking for, you'll have the chance to ask your specific question.

Ask Experian

E-mail Address




Do you have a question about consumer credit? You may find an immediate answer by using the search engine. If you can't find what you're looking for, please fill out the form, being as specific as possible.

Please note: The Ask Experian team cannot respond to each question individually. However, if your question is of interest to a wide audience of consumers, the Experian team will include it in a future column.

  How to dispute your credit report

Disputing Information

The first step in order to dispute information is to request a copy of your report directly from Experian and review it carefully. If you find an error, simply follow the dispute instructions online or call or write the credit reporting company (as instructed on your credit report). There is no fee to dispute credit information.

The credit reporting company will check with the source of the information and send you an update. If you continue to disagree with the information, you can add a statement of dispute to the credit report. Please be specific with your dispute. The credit dispute process can take up to 30 days from the date the dispute is received. However, most disputes today are completed within a much shorter period of time.

  • © 2016 Experian Information Solutions, Inc. All rights reserved.