Fraudulent letters and emails claiming to be from Experian

March 18, 2010

Experian is aware of an ongoing scam in which consumers are receiving emails from an entity claiming to be “Experian Credit Services, Consumer Fraud Division, in partnership with Lifelock, Inc.”

The email claims that someone has been trying to open multiple lines of credit in the consumer’s name and asks the consumer to click on a link to resolve the matter. Consumers need to be aware that this is a fraudulent request and is not in any away associated with Experian. Investigators from Experian's Global Security Office are working with the appropriate parties to uncover the source of these fraudulent emails.

November 24, 2009

Experian is aware of an ongoing scam in which consumers are receiving letters and emails from an entity claiming to be “Experian Portfolio Services.” The letter or email claims this entity is a collection agency attempting to collect on a debt. The letter requests consumers make the payment to a Paypal account. Consumers need to be aware that this is a fraudulent request and is not in any away associated with Experian. Investigators from Experian's Global Security Office are working with the appropriate parties, including Paypal and law enforcement, to uncover the source of these fraudulent letters.

Consumers should be aware that Experian does not operate as a consumer collections agency and we never ask consumers to pay any debt directly to Experian.