Why is the New Homeowner Database becoming more popular?...

Posted on Aug 27 2013 by
Experian’s New Homeowner Database offers small businesses the opportunity to target a highly profitable market that is actively looking to make purchases. This database is becoming more popular because our customers are finding that they can get their name out to new clients in the neighborhood before their competition does. Direct-mail marketing campaigns prove to be a highly effective advertising technique that allows...

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What should you be posting on Facebook or tweeting on Twitte...

Posted on Feb 17 2012 by
What is everyone talking about? Being involved in social media marketing, doesn’t mean you should be talking about what you ate for lunch. After all, this is an important marketing tool for your business. Leave the personal stuff for your personal pages or accounts. Things that are compelling or interesting enough to make people want to check back and see what you post next. Important information that attracts people...

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Strategies To Encourage Long-Term Customer Loyalty...

Posted on Feb 10 2012 by
The key to growing a healthy business in a tough economy is to have a base of repeat customers providing a steady stream of revenues. As a small business owner, having a loyalty program can set your company apart from the competition.  Below are several strategies you can initiate to foster more customer loyalty.  (Remember, good old-fashioned customer service is what can differentiate your business from the big...

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Free Marketing by way of Customer Feedback...

Posted on Feb 09 2012 by
Shaping Your Product/Service Customer feedback is probably one of the best ways to make your business successful. Think of it like this; through negative feedback, you can shape your product/service into something you know the market will love. Most people think that bad feedback comes from people they have never even done business with, or with some of their 'bad' clients, so they decide to ignore it. This is, in fact,...

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4 Reasons Why Haters Are Good for Your Company...

Posted on Feb 03 2012 by
Your company will always have haters, those unhappy customers who go out of their way to trash your product, service or customer service at every opportunity. They often find their way onto social media, thanks to the low barrier of entry and promise that any invisible comment can find its way onto the highly visible first page of Google results. But such negativity can actually be good for your business. Here's why: They...

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Why Tracking Marketing Metrics Can Pay Off...

Posted on Jan 27 2012 by
We have all heard the old adage that half of all advertising dollars are wasted; the problem lies in figuring out which half. The numbers become even more interesting (or alarming) when one examines the typical response rates for conventional (and unconventional) media. Most direct marketers are happy to achieve a response rate of 1 percent to 2 percent -- or 2 percent to 4 percent if they include a telemarketing...

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3 Ways to Build Customers’ Trust Online...

Posted on Jan 25 2012 by
With online retail in particular, trust is a critical element in building sales. Here's how to demonstrate your company's reliability. Any selling relationship has a lot to do with trust. A salesperson needs to be able to listen, to understand the buyer's situation, and to know his or her product; vendor name and experience also help break down barriers to doing business. In online sales, trust can be even more...

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4 Skills Every Startup Employee Needs...

Posted on Jan 12 2012 by
Startups are a bit different than your average company.  They often have smaller teams (maybe a dozen people, maybe two), less financial resources, and just as much (if not, more) work to be done.  And more often than not, they want to impact the world in a big way. Therefore, a startup employee needs a slightly tweaked skill set to help the company achieve its goals.  Sitting around and just “getting your work...

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Tactics to Help Automate Your Marketing Efforts...

Posted on Jan 11 2012 by
If you run a business, then you most likely use tools to automate your marketing efforts…whether it’s email autoresponders to nurture leads or analytics to measure your success.  Having automation systems in place like this allows you to increase your customer size without having to grow your employee base. But are really you getting the most out of it? Or are you leaving money on the table? If you want to increase...

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CES 2012: A Preview for Small Business...

Posted on Jan 10 2012 by
Technology enthusiasts from all over the world are descending on Las Vegas this week for the 2012 International Consumer Electronics Show (CES), which kicks off tomorrow. Most consumers will be on the hunt for advancements in products including smart cars, smartphones and high-definition televisions. But small-business owners can also find value at this massive electronics show. For example, there will be advancements in...

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This blog is written and managed by the Experian Small Business Marketing business unit. We are dedicated to helping small businesses market smarter using targeted mailing lists, email marketing software, market profile reports, and print and mail services.

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