As a small business owner, having a loyalty program can set your company apart from the competition. Below are several strategies you can initiate to foster more customer loyalty.
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Business owners are constantly keeping an eye out for opportunities to increase their business’s success and profitability, but often overlook one very easy, free way; Customer Feedback.
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Starr Hall posted her blog on February 6th, 2012. Read more here. As Facebook continues to enhance its fan page options, businesses are not only struggling to keep up with the changes, but they also are still trying to figure out how to brand and market their pages. Because of some of the changes, strategies [...]
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Learn how to keep your customers happy and coming back for more. Build your trust factor in three easy steps.
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You probably know your customers, but do you really understand them? Knowing your customers — information typically collected by a business — means you generally know who they are demographically, their age, gender, location, etc. Most small businesses do a good job on this front. When it comes to understanding customers, however, many companies come [...]
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