Vision 2014: The first 24 hours after a data breach

Posted on May 15 2014 by

The first 24 hours of a Data Breach Response are the most critical and we have the most important seven steps to insure that your organization does not go off track.

A data breach of personal identity information or protected healthcare information is a breach of trust. Employees, patients, consumers or even partners are put at risk if their information is disclosed during a security incident.

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Vision 2014: A current look at commercial credit consortium data

Posted on May 15 2014 by

The Small Business Credit Share is a “give-to-get” data consortium in which members provide more detailed data about the performance of the accounts in their portfolios. In exchange for expanded contribution, members get exclusive access to enriched information that is deeper in content than what is available to standard Experian clients or through competitive credit share programs. They benefit from the more comprehensive reports, business credit scores, attributes, and reporting that are available. The Small Business Credit Share is open to all credit granting institutions, including financial institutions, companies that issue trade credit, telcos, utilities and others. The tradeline performance reporting from this broad swath of B2B companies helps drive the effectiveness of the products that are available to members. The Small Business Credit Share has firm qualification standards to insure consistent information and regular reporting guidelines are followed, to help protect the interests of all members.

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Experian supports small businesses during National Small Business Week and beyond!

Posted on May 12 2014 by

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Did you know that this week is National Small Business Week? It is a time dedicated entirely to acknowledging the positive impact small businesses have on our economy. So let’s take a moment to recognize the contributions that millions of entrepreneurs and small business owners have made to our local communities. Whether it’s creating jobs or providing our favorite products and services at convenient locations, here’s to Small Business – they are truly the backbone of our nation’s economy.

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Experian Vision Conference Daily Roundup – Day 3

Posted on May 07 2014 by


Experian’ s Vision Conference in Dallas wrapped up today with the last round up breakout sessions and a keynote address from Texas legend Roger Staubach, Heisman Trophy winner, Super Bowl MVP and Executive Chairman of Jones Lang LaSalle Americas.

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Vision 2014: Experian Business Information Services and Moody’s Analytics Analyze the State of U.S. Small Business Credit

Posted on May 07 2014 by

Experian’s Business Information Services and Moody’s Analytics have been reporting on the health of small business credit on a quarterly basis since 2010, publishing the Small Business Credit Index report. In this joint session moderated by Brian Ward, Senior Director – Integrated Marketing,  Joel Pruis, Senior Business Consultant from Experian’s Global Consulting Practice and Moody’s Analytics Senior Director Cristian deRitis offered an in-depth analysis of business credit health across the United States.

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Experian Vision Conference Daily Roundup – Day 2

Posted on May 06 2014 by

Day two of Experian’s 33rd annual Vision 2014 Conference in Dallas included a full morning of education on topics related to the economy and the industry. Chief investment strategist at Wells Capital Management, Dr. James Paulsen kicked off today’s events delivering a powerful keynote address on the economic and financial outlook for the U.S.

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Experian Vision 2014 – Daily Roundup

Posted on May 06 2014 by


Experian kicked off its 33rd annual Vision 2014 Conference today in Dallas with the keynote address that attendees have been anticipating for months – President Bill Clinton, the 42nd President of the United States and founder of The Clinton Foundation.

Although President Clinton addressed many topics in his talk including some of the important initiatives his foundation is spearheading, the theme centered around creative cooperation and the success that is achievable when people focus on their common goals.

Experian hosted 32 breakout sessions throughout the day for attendees. Experian thought leaders, clients and industry experts discussed how to achieve quality growth in a challenging economic and competitive environment.

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Welcome Message from Craig Boundy

Posted on May 05 2014 by

A welcome message to Vision attendees from Craig Boundy, CEO of Experian North America.

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Vision 2014: Regulatory requirements for model risk governance continue to evolve

Posted on May 05 2014 by

Is your organization prepared to meet these requirements?

Although some of the regulatory guidance on Model Risk Governance was released recently, it is nothing new and needs to be an integral and integrated part of an organization’s way of thinking, risk management and overall business strategy.

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Vision 2014: To Trust or not to Trust…

Posted on May 05 2014 by

To trust or not to trust is the ultimate question when it comes to online, card not present transactions. For e-commerce merchants and online shoppers it should be a two-way street. But far too often, a customer who should be trusted has a transaction wrongfully declined. This tarnishes their relationship with the merchant, the bank and the credit-card company, resulting in loss of revenues, interchange fees and most importantly, lifetime loyalty.

The impact of consumer action in the face of a decline can have real and measurable effects on all parties, including credit card companies, banks and merchants manifesting itself in lost revenues, lost fees and lost customer loyalty. In fact, in a recently commissioned independent survey by 41st Parameter, a part of Experian, 17% of consumers surveyed had an online transaction declined. That equals about $40 billion lost each year due to false positives… $40 billion that could be reclaimed.

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Vision 2014: The evolving landscape of customer management

Posted on May 05 2014 by

Increasingly Experian’s clients are questioning whether they are extracting full value from their data. There’s more data, more accessible analytic capability – there should be more value created. But this growing information asset needs to be harnessed by targeting it in the right way (generating the right insights) and having the processes to minimize the time from insight to action.

Technology and techniques need to be aligned to efficiently capture, analyze and action customer insight in a concerted way, with the customer view at the center of this activity. Understanding customers’ current circumstances, and the challenges & opportunities they are likely to encounter, can help us establish what they need right now and predict their future needs. Identifying life event triggers, and effectively actioning these triggers, can help us ensure that we’re maximizing the customer’s lifetime value with the right communications, with the right content, at the right time.

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Vision 2014: Know your enemy

Posted on May 05 2014 by

Gone are the days when news of a data breach was shocking. Today they have become all too common an occurrence. One of the most concerning issues around breaches is that many consumers’ digital identities are based on a single email address or username/password. With stolen identity data in hand, criminals can submit fraudulent mortgages, credit card applications, even create fake credit cards, in the names of thousands of unsuspecting victims. Regardless of how the data is used, one thing is certain: breaches pose serious dangers to consumers, retailers and financial institutions.

The need for customer-friendly fraud management is stronger than ever. A single layer of protection is simply ineffective as criminals are more efficient than ever in obtaining consumer identification details and compromising simple access credentials. While mobile technologies and the Internet itself have enabled consumers to have anytime access to their financial data, these advances are the very means by which criminals perpetrate fraud. And customer-friendly technologies and policies continue to outpace the controls and risk management.

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Vision 2014: Trends in commercial card and small business lending

Posted on May 05 2014 by

For small business owners, the bumpy ride continues. Not that things aren’t getting better; they are. Or at least, when you take a step back from the monthly assessments of small business optimism, and observe the trend lines over the last couple of years. But It’s the up and down, uneven nature of the monthly reporting that gives you this picture of a “she loves me, she loves me not” world small business owners must be living in. At least life isn’t boring.

From a lenders perspective, it may not be quite so erratic. The larger small businesses are providing good opportunities for lenders to provide new financing. Demand is growing, and that is a good thing. In addition, new forms of financing are growing in popularity. Alternative lenders are providing direct financing to small business owners, and providing competition for more traditional banks. Credit cards are being embraced more and more by small business owners, and provide some nice fringe benefits to owners. Extending payments, rewards programs, and just plain old convenience are among the benefits small business owners can enjoy by paying their vendors with a credit card. Not a bad way to go!

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Vision 2014: The new world of commercial lending

Posted on May 05 2014 by

In the early 1970’s a brilliant engineer/inventor/music lover designed a credit card sized electronic music player.  Early prototypes and models of this small music player received the accolades of “the most radical music system ever” from the audio industry.  Many of you may think I am talking about Steve Jobs – well I am not. […]

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Vision 2014: Customer acquisitions in a changing digital landscape

Posted on May 05 2014 by

4000! Consumers view over 4000 ads per day. As a result they are overwhelmed with information and opt not to see what could be waiting for them. The best way to grab the consumer’s attention and CLOSE the sale is to target them with content directly related to their interests. This is not an easy task, but Experian can help lenders stay above the noise and drive relevant traffic to their websites. We can turn a site visit into a credit qualified lead and ultimately a high-quality booked account – cutting through the “junk” that drags down your portfolio’s performance.

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Experian and Formula 1 Racing – It’s all about the DATA

Posted on May 05 2014 by

The amount of data being generated nowadays is staggering. In fact, according to one source, more data has been produced in the past two years than ever before. Certainly Experian has made it our business to understand all of this data and how to harness it.

I’ve recently had the opportunity to consider the impact of data in Formula 1 Racing, the most prestigious and high-tech racing series on the planet. Experian is a sponsor of Williams Martini Racing, which is one of the “big four” teams in the sport and has produced 16 Formula One World Championship titles.

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Big cities, big debt? [Infographic]

Posted on May 01 2014 by

Debt is often thought of as a scary word and many spend their lives trying to avoid it at all costs. Understanding what credit is, why you need it and how to build it can help make it less frightening and can actually put you in control. Debt doesn’t have to be a four-letter word.

To wrap up Financial Literacy Month, Experian released a study this week that takes an in depth look at debt and credit scores in the 20 largest cities across the U.S. and compares the numbers to where these cities were four years ago. The findings show that Detroit residents have the least amount of debt, while the residents of Dallas have the most.

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Are you concerned your child is a fraud victim? [Infographic]

Posted on Apr 30 2014 by

Did you know children are increasingly vulnerable to being a victim of identity theft? Their clean credit history is an easy target for perpetrators. Thieves often can profit for years before the crime is detected.

In general, minors should not have credit activity or a credit report until they apply for loans or a credit card. That said, it is possible that they may have a credit history if you have added them as an authorized user to your credit accounts during their teen years.

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2013 Experian credit data shows continued consumer resilience during recovery

Posted on Apr 29 2014 by

Experian-Oliver Wyman data reports a 46 percent increase in home equity lending; 19 percent increase in bankcard origination volume Costa Mesa, Calif., April 30, 2014 — Experian®, the leading global information services company, today released year-end analysis of credit and mortgage trends from the 2013 Q4 Experian–Oliver Wyman Market Intelligence Report that showed positive economic indicators […]

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Vision 2014: Quality Growth – Defining New Strategies

Posted on Apr 23 2014 by

Experian is in final preparations for our upcoming Vision Conference, taking place May 4-7 in Dallas, Texas at the OMNI Hotel.

This year’s theme “Quality Growth – Defining New Strategies” is supported consistently throughout our event agenda starting with an impressive group of speakers in our general session including President Bill Clinton, Chief Investment Strategist James W. Paulsen Ph.D. and Heisman Trophy winner, Super Bowl MVP and Pro Football Hall of Famer and Executive Chairman of Jones Lang LaSalle Americas, Roger Staubach.

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Consumers purchasing an electric vehicle are younger and more affluent than those buying a hybrid [INFOGRAPHIC]

Posted on Apr 22 2014 by

In honor of Earth Day, Experian Automotive released findings from an analysis comparing electric and hybrid* vehicles. Findings from the analysis showed that in 2013, more than 45 percent of hybrid car buyers were 56 years old or older, while roughly 26 percent of electric car buyers were of the same age. The greater percentage (55 percent) of electric buyers were between the ages of 36 years old and 55 years old. Additionally, nearly 21 percent of consumers purchasing an electric car had an average household income of $175,000 or more. Conversely, only 12 percent of consumers purchasing a hybrid had an average household income of the same level.

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What is the difference between a fraud alert and security freeze? [Infographic]

Posted on Apr 16 2014 by

The Information Age transformed our way of life. It gives us new ways to communicate, have instant access to resources and the power to share information freely. Unfortunately the luxuries of this new age pose unique threats to consumers that were unconceivable in years past. It opens doors for thieves to capitalize on unsuspecting and innocent consumers. Fraud and identity theft is a booming business.

Fraud and identity theft are important concerns for people today. Understanding the tools available to help you prevent fraud and recover from it can help you reduce concerns about your personal information being compromised.

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How to dispute items on your Experian credit report [Infographic]

Posted on Apr 09 2014 by

More than 20 years ago, Experian became the first credit bureau to create a consumer education program. We started the program because we wanted to arm consumers with the right information and resources to help them understand the fundamentals of credit management and the benefits of having good credit.

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How to check your credit report [Infographic]

Posted on Apr 01 2014 by

Getting a copy of your credit report is the easiest first step to take control of your finances. A personal credit report contains details about your financial behavior and identification information. It is an easy-to-read summary of your credit accounts and total debt—both existing balances and available limits. Under federal law you are entitled to a copy of your credit report every twelve months. To obtain your credit report go to www.annualcreditreport.com.

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Experian’s committed to financial literacy month…all year round

Posted on Apr 01 2014 by

Did you know that April is the official month for promoting financial literacy?

Being aware of your credit and where you stand is important all year long, but the next 30 days will be dedicated specifically to educating consumers on all aspects of personal finance from managing your credit, paying off debt and saving for your first home or child’s secondary education to how to invest and plan well for retirement.

We know how these topics can be overwhelming and intimidating. It’s one of the reasons that our weekly #CreditChat on twitter and Ask Experian column focuses on these subjects all year round. We want to give consumers the right resources and access to experts in an effort to help consumers change their financial behavior – that is part of our commitment.

Join us all month long in our special Google+ hangouts, tweet chats (#CreditChat), and visit our blog for some exciting new resources created just for you!

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