About Steve Wagner


Profile: President of Experian's U.S. Credit Bureau

Posts by Steve Wagner

Data is the Cornerstone of Experian’s Business

Posted on Feb 11 2013 by

There’s a lot of commentary in the press today as a result of a report the Federal Trade Commission issued this morning about the accuracy of credit reports.

This gives me the opportunity to share some insight into Experian’s business and how we actively manage the integrity of our data.

After thoroughly reviewing the FTC report issued today, we believe it confirms that consumer credit reports are predominately accurate and serving lenders and consumers well.


Experian’s Commitment to Data Integrity, Customer Service and Consumer Education

Posted on Feb 09 2013 by

As the global leader in the credit business, it’s our responsibility to assist lenders in managing consumer credit risk, and importantly, to empower consumers to understand and responsibly use credit in their financial lives.

These responsibilities require a commitment – a commitment from us to play a leading role in helping consumers understand the fundamentals of credit management and how they can benefit from this growing marketplace reliant upon credit. To do this, we continually invest in processes and products that help consumers throughout their credit journey.

Experian has created a long-standing culture of commitment to evolve with the changing marketplace and demands of consumers (and the credit industry). We have a proven track record of continual improvements to our systems over the years, including: