About Maxine Sweet


Profile: Maxine Sweet is vice president of Experian North America’s Public Education organization and leads Experian’s consumer education, community involvement and corporate responsibility teams. Maxine is responsible for helping consumers understand credit reporting and use credit wisely. She strives to protect the benefits of information use in a way that balances the interests of business with the concerns of consumers.

Posts by Maxine Sweet

Has your credit account been compromised? Experian has advice for you.

Posted on Dec 21 2013 by

When a criminal steals your account number and security code, they often are planning to use that account to make purchases. Your credit report is not consulted for purchase transactions.

So, in such cases, you should consider contacting your card issuer and request a new account number. At minimum, you should check your account online to see if there has been any activity which you do not recognize.

If the criminal’s goal is to open new accounts in your name, then it is likely that one of your three credit reports would be accessed by the potential lender. In that case, you may want to consider adding an alert to your reports.

Fraud alerts are special statements consumers can have added to their credit report if they have reason to believe they may be a fraud victim or know that they have been victimized.


How Experian Is Helping Victims of Disasters Protect and Preserve their Credit Reports and Scores

Posted on May 24 2013 by

Many consumers are not aware that the credit industry has established special reporting policies for accounts when a consumer is affected by a natural or declared disaster, most recently of note being the tornadoes in Oklahoma. For example, lenders may report the status of an open account as current, but affected by a disaster (or as deferred, but affected by a disaster).

They also have the option to add a special comment that the account was ‘Affected by natural or declared disaster.’ In some cases, they may be able to arrange for deferred payment. This means they do not report that you missed payments. Instead, your payment history is protected from reflecting missed payments if you are able to meet the new payment schedule as agreed.”

Here are ways Experian and the industry are working to help victims of disasters manage their credit:


5 Ways to Rebuild Your Credit Score

Posted on Sep 24 2012 by

In our busy lives, it is easy to miss paying a bill.

However, your lenders won’t accept excuses for why they you didn’t pay them as you agreed to do. For example, your bankcard company cannot make excuses for being late in paying the merchants where you made your purchases. When you don’t pay, they still have to pay on your behalf.

Missed payments can have a severe impact on your credit scores. And lower credit scores will often penalize you with higher interest rates – which can end up costing you tens-of-thousands of dollars throughout your life.

So here are five strategies to help you build the best credit scores . . .


What You Should Know About Credit Repair Companies

Posted on Sep 13 2012 by

Unfortunately, many people have received poor credit advice and been taken advantage from credit repair companies. Many people don’t realize that there isn’t anything that a credit repair service is able to legally do for you that you can’t do yourself for little or no expense.