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Providing customers an omni-channel experience...

Our next data trend for 2013 is omni-channel. Instead of just operating in multiple channels, businesses need to provide a seamless customer experience, regardless of the...

Read More Providing customers an omni-channel experience
Checking off my shopping list...

Dana shares her best and worst holiday shopping...

Read More Checking off my shopping list
Data Quality SaaS Deployments...

Data quality is a priority as businesses enter 2013strategic planning. This is the first of a 5 series post about the trends to watch over the next...

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Online retail visits increase 5% year over year week o...

With the busy holiday marketing season in full swing, Experian Marketing Services has released its online retail round-up for the week ending Dec....

Read More Online retail visits increase 5% year over year week of Dec 2 – 8
Hot holiday trends: week of December 2nd – December 8t...

Experian Marketing Services has released its holiday insights for the week of December 2nd,...

Read More Hot holiday trends: week of December 2nd – December 8th
Peak Week search and email trends – a video recap...

Pamela Robertson covers Peak Week online traffic and email trends, and tips for the rest of your holiday email marketing...

Read More Peak Week search and email trends – a video recap
Hot holiday trends: week of November 25th – December 1...

Experian Marketing Services has released its holiday insights for the week of November 25th, 2012. Take a look at the key...

Read More Hot holiday trends: week of November 25th – December 1st
An easy opt-out process is key to protecting your emai...

It’s important that the email opt-out process is as easy as possible. This might sound counter-intuitive, but it can be key in protecting your reputation....

Read More An easy opt-out process is key to protecting your email reputation
Young adults: Texting is just as meaningful as a phone...

Twenty years ago this week, the first mobile text message, or SMS, was sent by British engineer Neil Papworth. Today, Americans are texting more than ever and among young adults, many of whom were not yet born when the first message was sent, texting is almost as common a...

Read More Young adults: Texting is just as meaningful as a phone call