Data Management

Creating a single customer view

Posted on Dec 21 2012 by

A single customer view has many benefits – including an improved customer experience – but can be a challenge for marketers.

The big topic of big data

Posted on Dec 20 2012 by

While there are many components and challenges to big data, data quality needs to be a part of any strategy.

Putting the customer first

Posted on Dec 19 2012 by

Customer-centric strategies rely on accurate customer data and strong analytical abilities. Companies need it to generate actionable intelligence.

Providing customers an omni-channel experience

Posted on Dec 18 2012 by

Our next data trend for 2013 is omni-channel. Instead of just operating in multiple channels, businesses need to provide a seamless customer experience, regardless of the channel.

Data Quality SaaS Deployments

Posted on Dec 17 2012 by

Data quality is a priority as businesses enter 2013strategic planning. This is the first of a 5 series post about the trends to watch over the next year.

Help Santa’s sleigh get to the right house

Posted on Sep 21 2012 by

Retailers can keep fulfillment costs low via successful package delivery. They can do this by ensuring accurate consumer information for high data quality.

Innovate to multi-channel marketing and beyond

Posted on Sep 10 2012 by

As marketers, it is our duty to help our companies evolve and adapt communications to enable improved customer engagement, purchasing behavior and loyalty.

Traditional direct marketing needs a fresh face

Posted on Aug 02 2012 by

In today’s multi-channel shopping world online behavior can’t be overlooked. Marketers need to enhance their offline marketing efforts with online data to take advantage of incorporating online behavior into targeting efforts.

How to solve deliverability issues in direct mail records

Posted on Jul 17 2012 by

The goal for marketers is to identify and drop records with deliverability issues performing below breakeven to ensure they only mail to the most effective set of records. Learn more about solving deliverability issues in direct mail.

Marketing travel alert: how building a roadmap can guide you on the path to success

Posted on Jun 26 2012 by

Marketers ask themselves what type of data to invest in, how to leverage social media channels, when to invest in new database technologies and infrastructures, how to use response attribution and analytics to be more customer centric, etc. CMOs are also challenging their teams to get it all done immediately. With all of that on your plate, how can any marketer be successful?