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	<title>Marketing Forward &#187; Steve Lopez</title>
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	<link>http://www.experian.com/blogs/marketing-forward</link>
	<description>Marketing insight and consumer trends from Experian Marketing Services</description>
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		<title>PRC’s Rate Hike Ruling Has Positive Implications for Direct Mailers</title>
		<link>http://www.experian.com/blogs/marketing-forward/2010/10/19/prcs-rate-hike-ruling-has-positive-implications-for-direct-mailers/</link>
		<comments>http://www.experian.com/blogs/marketing-forward/2010/10/19/prcs-rate-hike-ruling-has-positive-implications-for-direct-mailers/#comments</comments>
		<pubDate>Wed, 20 Oct 2010 00:05:13 +0000</pubDate>
		<dc:creator>Steve Lopez</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[direct mail]]></category>
		<category><![CDATA[usps]]></category>

		<guid isPermaLink="false">http://www.experian.com/blogs/marketing-forward/?p=917</guid>
		<description><![CDATA[Direct mailers can continue to be aggressive with their mailing plans and strategy through Spring 2011. It is likely, however, that there will be a postage increase in May 2011, when the USPS typically submits their rate requests. ]]></description>
			<content:encoded><![CDATA[<p>Good news for direct mailers: thanks to the Postal Regulation Committee&#8217;s (PRC) recent rate increase ruling, direct mailers can continue to be aggressive with their mailing plans and strategy through Spring 2011. The upcoming holiday and spring seasons represent prime opportunities for direct mailers to do more prospecting and reactivations through postal mail.</p>
<p>It is likely, however, that there will be a postage increase in May 2011, when the USPS typically submits their rate requests. Chances are that the rate request will specify that some classes of mail should be greater than the rate of inflation because of the &#8216;banked authority&#8217; the USPS has from previous years.</p>
<blockquote><p>Direct mailers can continue to be aggressive with their mailing plans and strategy through Spring 2011.</p></blockquote>
<p>A few other aspects of the PRC ruling worth noting include:</p>
<ul>
<li>The USPS can re-file the case. However, this is not likely to happen given the testimony the USPS witnesses gave in the first case, along with the PRC&#8217;s unanimous decision to decline the first request.</li>
<li>The USPS can file an appeal to the ruling. While this remains a possibility, it is highly unlikely the USPS would win an appeal given the way the PRC usually handles its decisions. Very few (if any) appeals have ever been won against a PRC ruling in the past.</li>
<li>The USPS can file a CPI PAEA based increase at the class level. This is allowed under current law and is the most likely scenario to occur. We can expect between a 2.5% and 3.4% request based upon CPI trends and unused CPI banking authority from previous rate increases.</li>
<li>The reclassification of products that were embedded in the USPS exigent request are not going to happen either — the ruling kills those as well.</li>
<li>Some products and categories of Standard Mail could see significant rate  increases (and in excess of the 3.4% maximum  increase forecasted).</li>
</ul>
<p>Again, the news is good for now. The ruling allows direct mailers to execute their campaigns as planned without the concern of increased costs coming to forefront.</p>
<p><em>For more tips on direct mail strategies, <a title="Direct Mail Strategies for 2010 Holiday Season" href="http://www.experian.com/marketing-services/webinar-ensure-strong-response-rates.html" target="_blank">view our recent webinar on Direct Mail Strategies for the 2010 Holiday Season</a>, or <a title="Experian Data Management Services" href="http://www.experian.com/business-services/customer-data-management.html#directmail" target="_blank">contact the Experian Data Management Services</a>.</em></p>
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		<slash:comments>0</slash:comments>
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		<title>What Should Direct Mailers Do with USPS Address Change Service Nixie Records?</title>
		<link>http://www.experian.com/blogs/marketing-forward/2010/10/04/what-should-direct-mailers-do-with-usps-address-change-service-nixie-records/</link>
		<comments>http://www.experian.com/blogs/marketing-forward/2010/10/04/what-should-direct-mailers-do-with-usps-address-change-service-nixie-records/#comments</comments>
		<pubDate>Tue, 05 Oct 2010 00:28:54 +0000</pubDate>
		<dc:creator>Steve Lopez</dc:creator>
				<category><![CDATA[Targeting Strategies]]></category>
		<category><![CDATA[direct mail]]></category>
		<category><![CDATA[usps]]></category>

		<guid isPermaLink="false">http://www.experian.com/blogs/marketing-forward/?p=896</guid>
		<description><![CDATA[Experian Data Management Services has recently tracked client usage of ACS records and has learned that some clients do not understand what to do with them.]]></description>
			<content:encoded><![CDATA[<p>Many of our clients use a post-mailing USPS process for obtaining address updates by printing the USPS endorsement of Address Change Service (ACS) on their mail piece. Experian Data Management Services has recently tracked client usage of ACS records and has learned that some clients do not understand what to do with them. One of the most common questions we are asked by direct mailers is: “What does a &#8216;Temporary Away&#8217; (Nixie W code) mean and when do we mail it again?”</p>
<p><a href="http://www.experian.com/blogs/marketing-forward/wp-content/uploads/2010/10/direct-mail-stack.jpg"><img class="alignnone size-full wp-image-898" title="direct-mail-stack" src="http://www.experian.com/blogs/marketing-forward/wp-content/uploads/2010/10/direct-mail-stack.jpg" alt="" width="567" height="270" /></a></p>
<p>We are working on identifying such records prior to the mailing as opposed to after the mailing, so these can be dropped and another record can be chosen prior to be mailed. Identifying these records prior to the mailing can make your ROI even higher by reaching more of the intended recipients on the first try and, thus reducing USPS UAA mail and ACS related charges (manual charges for ACS returns can be up to 50 cents per piece). Direct mailers should also not mark a temporary away (W) as a permanent do-not-mail.</p>
<blockquote><p>Identifying these records prior to the mailing can make your ROI even  higher by reaching more of the intended recipients on the first try and,  thus reducing USPS UAA mail and ACS related charges.</p></blockquote>
<p>Another strategy direct mailers need to understand is why an address is marked UTF (Unable to Forward) or UAA (Undeliverable as Addressed). A recent <a title="Experian Data Management Services" href="http://www.experian.com/business-services/customer-data-management.html" target="_blank">Experian Data Management Services</a> test of a large catalog client&#8217;s UAA and UTF records that were addressed to a Delivery Point Verified address (a perfectly addressed and coded mail piece) found that:</p>
<ul>
<li>50% of these records had a name never associated with that address used</li>
<li>48% had a name that was no longer associated with the address used</li>
<li>2% had that name and address still be reported as current (it was a USPS carrier error to return it)</li>
</ul>
<p>Knowing this ahead of time can help improve your ROI and also help save costs on future mailings. For <a title="Customer Data Management" href="http://www.experian.com/marketing-services/webinar-ensure-strong-response-rates.html" target="_blank">more tips</a> or to learn more about these types of solutions contact <a title="Experian Marketing Services" href="http://www.experian.com/business-services/marketing-services.html" target="_blank">Experian Marketing Services</a>.</p>
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