About Katie Oakes

Website: http://www.experian.com/marketingservices

Profile: Katie Oakes is a marketing professional who specializes in thought leadership and digital content creation. In her time with Experian Marketing Services, she has produced whitepapers, blog posts, ebooks, videos and more that share consumer and industry research and trends, empowering marketers to become more customer-centric every day. Katie holds a bachelor’s degree in marketing and psychology from the Olin Business School at Washington University in St. Louis.Find Katie on Google+



Posts by Katie Oakes

Integrating email with addressable advertising

Posted on Aug 31 2015 by

In this month’s Ask the Expert column, we look at the world of addressable advertising and how it can fit into an intelligent cross-channel strategy, starting with email.

Convince your manager to prioritize a single customer view

Posted on Jun 26 2015 by

To prioritize a single customer view, start by reviewing your current strategy. Use this worksheet to build a business case and share it with your team!

Email and social: Better together, but not one-size-fits-all

Posted on May 27 2015 by

In this month’s Ask the Expert column, we dive into the many opportunities to connect your email and social strategies, and why testing is imperative to develop a brand’s uniquely best mix.

Attribution a priority on the road to customer-centricity

Posted on May 07 2015 by

Marketers at all levels need to make attribution a priority. This month’s Ask the Expert column explores how to start on a sophisticated attribution journey.

Marketing attribution keeps you from ‘flying blind’

Posted on Mar 23 2015 by

Data-driven marketing attribution can keep marketers from ‘flying blind’ with their cross-channel decisions.

Mother’s Day insights to show mom some love

Posted on Mar 20 2015 by

Not all moms are the same. Learn how they differ as well as other key Mother’s Day insights to prepare for mom’s big day!

The customer’s creative experience – and why designers should take note

Posted on Mar 18 2015 by

In this month’s Ask the Expert column, David Kepets explains how animation, personalization and mobile optimization are all part of the customer’s creative experience – and why designers should pay attention.

Personalization: When to use it and when to steer clear

Posted on Feb 05 2015 by

In this month’s Ask the Expert column, Anita Gandhi discusses the importance of understanding your customer’s attitudes before using overtly personalized marketing messages.

The equitable exchange – why personalization is our duty

Posted on Jan 22 2015 by

Customers willingly give brands their personal information. In exchange, it’s a marketer’s duty to prove the data is being used to deliver personalized, relevant communication.

Cross-channel personalization begins with data collection

Posted on Dec 23 2014 by

Data collection (beyond just email address) is key to activating a seamless cross-channel marketing strategy