Tag: collections

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Results reveal success for virtual negotiation in coll...

It should come as no surprise that the process of trying to collect on past-due accounts has been evolving. We’ve seen the migration from...

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Putting Customer Experience at the core of your debt c...

We regularly hear from clients that charge-offs are increasing and they’re struggling to keep up with the credit loss. Many clients use the same...

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Simplifying a Complex Debt Collections Process...

Create a better consumer experience during the debt collection process When most people think about debt collection, unpleasant images may come to mind, like relentless...

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Understanding your consumer data reporting requirement...

In March 2015, Experian, Equifax and Trans Union announced an agreement to enhance collecting accurate consumer information and providing consumers with a better experience...

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Could a virtual negotiator enhance your collections ef...

It should come as no surprise that reaching consumers on past-due accounts by traditional dialing methods is increasingly ineffective.  The new alternative, of course,...

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The No. 1 Tactic to Optimize Your Collections...

Every portfolio has a set of delinquent customers who do not make their payments on time. Truth. Every lender wants to collect on those...

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Top Collection Triggers to Implement This Tax-Return S...

The new year has started, the champagne bottles recycled. Bye-bye holidays, hello tax season. In fact, many individuals who are expecting tax refunds are...

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How to optimize debt recovery with minor information a...

By: Maria Moynihan Government organizations that handle debt collection have similar business challenges regardless of agency focus and mission. Let’s face it, debtors can...

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Solutions to Top 5 Business Challenges of Public Secto...

By: Maria Moynihan Reduced budgets, quickly evolving technologies, a weakened economy and resource constraints are clearly impacting the Public Sector, but it’s not all...

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Collections in today’s world: five steps for suc...

The economy is accelerating at a sluggish pace, and world headlines cause business leaders to swing between optimism and pessimism daily. Risk managers must...

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Will your company be ready for “the big one?”...

By: Staci Baker It seems like every time I turn on the TV there is another natural disaster. Tsunami in Japan, tornadoes and flooding in...

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Consumer’s overall creditworthiness has deteriorated...

By: Kari Michel Lending institutions are more challenged today than ever before when assessing credit risk to find creditworthy consumers. Since 2006, the start of...

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Collection optimization for Telco providers...

By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...

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Optimization for mortgage lenders...

By: Wendy Greenawalt In my last blog on optimization we discussed how optimized strategies can improve collection strategies. In this blog, I would like...

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Dispelling credit attribute myths, Part 2...

By: Wendy Greenawalt In the second installment of my three part series, dispelling credit attribute myths, we will discuss why attributes with similar descriptions...

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