All posts by Tricia Reynolds

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Perfect fraud prevention vs. happy customers...

There is a delicate balance in delivering a digital experience that instills confidence while providing easy and convenient account access. When it comes to...

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FinCEN CDD Final Rule facts...

On May 11, 2018, financial institutions will be required to perform Customer Due Diligence routines for their legal entity customers, such as a corporation...

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How to get more from your collections efforts...

Optimizing your collections With a maximized approach to collections, you can see an uplift in performance of 5% to 30% in Key Performance Indicators...

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Recognizing customers is more than good service...

Identify your customers to spot fraud. It’s a simple concept, but it’s not so simple to do. In our 2018 Global Fraud and Identity...

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When it comes to cybersecurity, don’t forget the basic...

From malware and phishing to expansive distributed denial-of-service attacks, the sophistication, scale and impact of cyberattacks have evolved significantly in recent years. Mitigate risk...

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Stopping synthetic ID fraud: at the door and thereafte...

While it’s important to recognize synthetic identities when they knock on your door, it’s just as important to conduct regular portfolio checkups. Every circumstance...

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Trending behavior...

Trended attributes and consumer lending Digging deeper into consumer credit data can help provide new insights into trending behavior, providing more than just point-in-time...

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States with the highest and lowest amount of retail de...

The average number of retail trades per consumer has been trending down since 2007. But the average consumer retail debt is trending up, roughly...

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Credit card balances continue steady growth...

Credit card balances grew to $786.6 billion at the end of 2017, a 6.7% increase to the previous year and the largest outstanding balance...

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2018 global data management benchmark report...

 Organizations that can mobilize their data assets to power critical business initiatives will see a distinct advantage in the coming years. In fact, most...

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Top activities on devices...

It’s clear the digital marketplace is here to stay. Online activities among consumers reflect the increased adoption of digital commerce. In fact, recent findings...

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State of Credit 2017...

Our 8th annual State of Credit report shows that consumer credit scores and signs of economic recovery continue on an upward trend, coming close...

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Fraud and identity insights for 2018...

Global Fraud and Identity Report 2018 Customer recognition. Convenience. Trust. Fraud risk. We obtained input from more than 5,500 consumers and 500 businesses worldwide...

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Updating your decisioning or scoring system?...

Once a scorecard has been redeveloped, it is important to measure the impact of changes within the strategy by replacing the old model with...

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Rightsizing fraud strategies...

The multitude of modern fraud strategies available today necessitates applying an appropriate level of confidence to increase the likelihood of catching fraudsters without disrupting...

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