Monica Pearson

Monica Pearson is a Director of Marketing supporting Experian’s Fraud & ID business in North America. Primarily accountable for demand generation and nurture campaigns, she also works to develop and execute long-term marketing strategy for the business. Possessing more than ten years experience in software development and project management, as well as product management, Pearson holds a Master of Business Administration with an emphasis in marketing.

All posts by Monica Pearson

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Blockchain is the new buzzword...

What is blockchain? Blockchain is beginning to get a lot of attention, so I thought it might be time to figure out what it...

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FFIEC, KBA and the rest of the alphabet soup...

With the most recent guidance newly issued by the Federal Financial Institutions Examination Council (FFIEC) there is renewed conversation about knowledge based authentication. I...

Read More FFIEC, KBA and the rest of the alphabet soup
It’s summer – don’t get burned...

It’s that time of year again – when people all over the U.S. take time away from life’s daily chores and embark upon that...

Read More It’s summer – don’t get burned
Case study – Using Knowledge-based Authenticatio...

Last week I attended the Merchant Risk Council’s 2011 MRC Annual e-Commerce Payments & Risk Conference.  I presented a session titled “Efficiency and Empowerment...

Read More Case study – Using Knowledge-based Authentication as a Sales Enabler
KBA best practice: get your “good” consumers through q...

Let’s face it – not all knowledge based authentication (KBA) is created equal. I, too, have read horror stories of consumers forced to answer questions...

Read More KBA best practice: get your “good” consumers through quickly
Increased demand for KBA with IVR...

Experian Decision Analytics has recorded increased demand from the marketplace for service integrations with interactive voice response (IVR), a phone technology that allows for...

Read More Increased demand for KBA with IVR
What’s the hubbub, Bub?...

Anyone keeping tabs on the legal scene would think data breaches are something new, given all of the legislation hitting the floor of Congress,...

Read More What’s the hubbub, Bub?
Compliance and the alphabet… F-C-R-A-L-M-N-O-P...

Working with clients in the financial sector means keeping an eye toward compliance and regulations like the Gramm-Leach-Bliley Act (GLB), the Fair Credit Reporting...

Read More Compliance and the alphabet… F-C-R-A-L-M-N-O-P
Why KBA is not dead — despite what the critics s...

There are a number of people within the industry heralding the death of knowledge based authentication. To those people I would say, “In my humble...

Read More Why KBA is not dead — despite what the critics say!
When technology is great, does 1 + 1 = 5?...

A few days ago I saw an article about hackers working from Russia, while committing check fraud in the United States. In what those...

Read More When technology is great, does 1 + 1 = 5?
When a close call is a wake-up call, and vice-versa...

In “An ounce of prevention is worth a pound of cure” Kristan Frend touched on the vulnerabilities faced by members of our Armed Services....

Read More When a close call is a wake-up call, and vice-versa
Knowledge based authentication: why it’s good to have ...

In case you’ve never heard of it, a Babel fish is a small translator; that allows a carrier to understand anything said in any...

Read More Knowledge based authentication: why it’s good to have a Babel fish
Ring, ring: the future is calling...

I received a call on my cell phone the other day. It was my bank calling because a transaction outside of my normal behavior pattern...

Read More Ring, ring: the future is calling
Round 1 – Pick your corner...

There seems to be two viewpoints in the market today about Knowledge Based Authentication (KBA): one positive, one negative.  Depending on the corner you...

Read More Round 1 – Pick your corner
Knowledge Based Authentication is always about the dat...

When a client is selecting questions to use, Knowledge Based Authentication is always about the underlying data – or at least it should be. ...

Read More Knowledge Based Authentication is always about the data