Sep
24
2007

Facebook and charity

I’ve written about the impact of Facebook on everything from chocolate manufacturers to banks, and now it seems that charities are benefiting too. Earlier this week I received a invitation from my cousin, via Facebook, to sponsor her for the Great North Run. This struck me as an excellent use of social networking, so I decided to investigate the sponsorship site she used, www.justgiving.com, a little further.
If you’re doing a sponsored event Just Giving enables you to collect sponsorship money through its site. The obvious benefit is that you can collect sponsorship money online, giving you a much wider reach than simply passing a photocopied form around the office. The site has been successful and it vies with the National Trust (and, more recently, the Find Madeleine Fund) for the number one spot in our Community category.
Top community sites.png
It seems that I’m not the first person to receive a sponsorship request via a social network: last Wednesday Facebook ranked second in terms sending traffic to Just Giving. As the graph below illustrates, email is still a more popular way of requesting sponsorship, but social networks are catching up fast.
Upstream traffic.png
However, Just Giving is the exception rather than the rule in the charity sector. Less than 4% of upstream traffic to the Community category came from Net Communities and Chat category last month. We’re currently looking into the ways that charities can benefit from Web 2.0 and my colleage Anton Grutzmacher is speaking on the topic at an Institute of Fundraising event later this week. If you’re at the conference please come along to the presentation, but if not, keep checking the blog and I’ll post some of the findings next week.
Finally, my cousin is running to collect money for Help the Aged – a noble cause if ever there was one. If you’re feeling generous, you can donate here.


  1. Thanks for the brilliant analysis Robin. The email vs. community traffic is something we’re keeping a keen eye on too. The changes in 2007 are massive and Facebook seems to have become the go-to network for our users.

  2. Hitwise Report

    Robin over at Hitwise has just published a super report about charities and Facebook, and particularly the impact our application has had on our userbase and traffic. Email is soooo 2006 (but obviously still really important). There are some really

  3. As promised, here is another blog post about the charity sector based on Anton’s presentation:
    http://weblogs.hitwise.com/robin-goad/2007/10/burma_charity_response.html
    Thanks, Robin

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