Tag: patient access

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Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...

December 15, 2020 by Experian Health

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

October 22, 2020 by Experian Health

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

October 20, 2020 by Experian Health

Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...

September 1, 2020 by Experian Health

The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...

August 20, 2020 by Experian Health

Imagine if every time you wanted to sign up to buy groceries online, book a vacation, or apply for a job, you had to...

August 19, 2020 by Experian Health

Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...

July 28, 2020 by Experian Health

With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...

June 25, 2020 by Experian Health

Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...

June 18, 2020 by Experian Health

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