Steve Millhouse is a product management director for Experian Healthcare, responsible for several of the company’s patient access and collections product lines including Patient Identity Verification, Financial Assistance Screening, Propensity to Pay, Open Balance Display, Payment Plan AdvisorSM, Return Mail and Collections Optimization. Millhouse has been with the Experian for 14 years and serves as a focal point for product related decisions at the company. During his career, Millhouse has held various product management and technical service positions with healthcare revenue cycle provider companies, most recently serving as the Lead Product Manager for SearchAmerica, managing the company’s product enhancement efforts. Steve holds a Bachelor of Business Administration degree from the University of Minnesota-Duluth.
The purpose of the Experian Health blog is to provide healthcare organizations with information to improve business operations and financial performance through accurate payer reimbursement and efficient patient collections.